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Alexander House Alexander Hotel Collection Careers
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  • Sous Chef  

    - Turners Hill
    Job DescriptionSous Chef The Benefits£40,000 per annum + monthly servi... Read More
    Job Description

    Sous Chef 

    The Benefits

    £40,000 per annum + monthly service charge payment

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Role

    • Assisting with the running of our small brigade alongside the Reflections Head Chef along with assisting in our 3 rosette AG's Restaurant
    • See our website for the full range of menu choices being created
    • Flexible shifts covering lunch & dinner service including weekend working (5 days per week)
    • Quality experience in a fresh food environment required
    • A passion and drive to contribute to the future success of the kitchen brigade who continue to develop award winning dishes
    • Utilising top British suppliers and producers
    • Ability to train, coach, develop, motivate and enthuse a committed team to deliver excellent standards of food and morale within the whole hotel kitchen
    • The flair to contribute practical, costed and exciting dishes for our menu
    • Achieving 2/3 rosette quality food while effectively managing the GP, stock and wastage
    • Assisting and supporting Head Chef with menu planning and composition.
    • Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in other departments
    • Carry out daily cleaning duties within the kitchen as directed by the Head Chef in addition to following a ‘clean as you go’ policy
    • Ensure compliance with inhouse HACCP and food hygiene, health and safety systems to ensure compliance.

    Requirements

    • Working 5 shifts per week 45 hrs per week
    • The ideal Sous Chef will have 2 years previous 2 Rosette restaurant or 4/5* hotel experience at Snr Chef de Partie level or above. Ideally exposure to 3 Rosette restaurant standards would be a dinstinct advantage.
    • The ability to demonstrate the delivery of consistent quality dishes in a working trial
    • The Sous Chef will have the management experience to be able to assist in maintaining high levels of hygiene and health and safety
    • The Sous Chef will have the drive and ability to be responsible for junior staff development and ensuring high levels of food standards are achieved
    • Team player with an ability and desire to contribute to the team’s success
    • Excellent eye for detail and eager to learn and progress
    • A passion and flair for British produce

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosettes x 60 covers), AG’s Restaurant (3 Rosettes x 38 covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities and also to see sample menus for our restaurants and lounge operations.

    Join our 2 AA rosette and 3 AA Rosette kitchen brigade of dedicated Chefs under the direction of Tony Sanders our Executive Chef. Creating award winning dishes across the seasonal menu. Using the very best of British grown, reared and sourced produce. Opening breakfast, lunch and dinner, 7 days per week. 

     

     

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  • Job DescriptionSPA THERAPIST (36 hours)£23,400 + monthly service charg... Read More
    Job Description

    SPA THERAPIST (36 hours)

    £23,400 + monthly service charge payment + commissions 

    Overtime paid at £14.00 per hour for hours worked over 36 hrs per week

    Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!

    • 10% Retail Commission
    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    You will also receive a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted treatments and hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme

    In addition you will enjoy a range of other benefits when you celebrate your 1 yr,  3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday

    The Place

    The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.

    The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.

    The Role

    As a Spa Therapist you will:

    • Provide the full range of face and body treatments.
    • Provide manicure and pedicure treatments including gel.
    • Provide Full body massage on male and female guests
    • Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments
    • Be confident in discussing products and retailing.
    • Communicate with team members to ensure correct billing, treatment timings and smooth spa running.

    The Requirements

    • Flexible working days: 36 hrs + overtime over 5 days.
    • Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.
    • NVQ Level 3 Beauty Therapy or equivalent is essential.
    • Completion of a trade test with the Spa Manager prior to recruitment
    • Desired experience of the following would be a distinct advantage; Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.

     

    #beauty #spa #spatherapist #utopiaspa

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  • Job DescriptionSPA RECEPTIONIST (35 hours)£22,513.40 per annum + month... Read More
    Job Description

    SPA RECEPTIONIST (35 hours)

    £22,513.40 per annum + monthly service charge payment

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Receptionists. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.

    Join our Front of House team working in our Utopia Spa under the direction of our experienced Spa Management team.

    The Role

    We are seeking a Spa Receptionist to work with our small, dedicated team to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa.

    MAIN DUTIES

    • Welcoming guests, residents and members to the Utopia Spa
    • Handling telephone enquiries
    • Taking individual treatment bookings
    • Showing guests around the facilities on arrival
    • Liaising with food and beverage departments for guests lunch/tea orders
    • Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes
    • Compiling bills for Spa Guests before departure
    • Computer and manual completion of administration duties
    • Completing the daily balancing/banking for the spa ready for the accounts team
    • Adherence to Mystery Guest Standards criteria throughout the working day

    REQUIREMENTS

    • 35hrs , 5 days per week including early (7.30am – 3.00pm), late (12.45pm – 8.15pm) shifts. Please note weekend shifts are part of this role
    • Excellent personal presentation
    • A genuine interest in Spas and Beauty
    • Computer literate and good attention to detail in admin
    • Previous beauty knowledge a distinct advantage
    • Weekend shifts required

    BENEFITS

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition, you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

     

    #spa #Utopiaspa #reception #beauty #treatments

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  • Job DescriptionCasual Spa Therapist£14.00 per hour weekdays and £15.00... Read More
    Job Description

    Casual Spa Therapist

    £14.00 per hour weekdays and £15.00 per hour weekends including holiday pay

    You will also receive a service charge payment based on the hours worked each month.

    The Place

    The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.

    The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.

    The Role

    As a Spa Therapist you will:

    • Provide the full range of face and body treatments
    • Provide manicure and pedicure treatments including gel.
    • Provide Full body massage on male and female guests
    • Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments
    • Be confident in discussing products and retailing
    • Communicate with team members to ensure correct billing, treatment timings and smooth spa running

    The Requirements

    • Flexible working days minimum of a 4-hour shift required
    • Regular full shifts available also are 09.45 – 18.15 and 10.45-19.15
    • NVQ Level 3 Beauty Therapy or equivalent is essential
    • Completion of a trade test with the Spa Manager prior to recruitment
    • Desired experience of the following would be a distinct advantage; Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology

    ADDITIONAL BENEFITS

    • Potential to join part time or full time with a range of commissions and benefits
    • Free car parking
    • Employee uniform
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  • Job DescriptionBARPERSON£23,809.50 per annum + monthly service charge... Read More
    Job Description

    BARPERSON

    £23,809.50 per annum + monthly service charge payment

    • An additional end of financial year service charge bonus also paid
    • 4 weeks holiday rising with service to 5 weeks
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will receive a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities.

    The Role

    Working in our '1608' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shift work over 5 days per week totalling 37.5 hrs per week include weekend working.

    Main Duties Include;

    • Ensuring the Bar is stocked ready for each service period
    • Ensuring the Bar and Lounge are well presented ready for guests arrival
    • Ensuring all the pre-preparation for service is completed
    • Meeting and greeting guests entering the bar
    • Establishing guest needs and order taking
    • Preparing both alcoholic and non alcoholic beverages including cocktails
    • Tray service of drinks across the service areas
    • Service of light lunches and snacks in the bar lounge
    • Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
    • Taking payment for all food and beverage served or arranging for charging to resident guests accounts
    • Adhering to the Mystery Guest Standards for the Bar
    • Ensuring effective clear down of work area at the end of the shift
    • Making sure you balance your till and guest charges
    • Ensuring the guest areas are left in a presentable state at the end of your shift

    Requirements;

    • Smart appearance
    • Good communication skills
    • Beverage / bar knowledge and experience required
    • Hotel or quality bar experience preferred
    • Cocktail knowledge an advantage
    • Ability to work daytime and evening shifts including weekends 37.5 hrs ,5 days per week

     

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  • Job DescriptionGUEST SERVICES MANAGER£27,500 per annum + monthly servi... Read More
    Job Description

    GUEST SERVICES MANAGER

    £27,500 per annum + monthly service charge payment

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities.

    The Role

    A smart, friendly, well organised, guest service focused individual is sort to complete our Guest Services team. You must have a five-star smile! and a warm welcoming and approachable personality. You are key to our guest service experience. You will complete Duty Management shifts with an emphasis on guest care & interaction to ensure total guest enjoyment from the time a guest enters the hotel and spa to the time they pay their bill and leave. Your actions and focus will determine the guest satisfaction levels and the extent to which they get the most out of their stay.

    • 5 days 40 hrs per week, flexible shifts covering daytime and evening shifts, including weekends (7am – 3.30pm and 2.30pm to 11pm)
    • Complete Duty Management shifts as detailed on the early/late shift checklists.
    • Ensuring that during the shift all departments are correctly staffed to provide the best levels of service.
    • Ensuring all staff on duty in all areas are presented to the required standard.
    • Ensure all areas of the hotel and spa are presented to a 5 Star standard at all times.
    • Hold the Daily Dash meeting with all operational Heads of Department to cover the business of the day and ensure any challenges are anticipated and agree a plan to overcome them.
    • Assisting departments at peak periods to ensure service levels are achieved.
    • Welcoming arriving guests and acknowledging VIPs, returning guests, those celebrating a special event and those with special requirements.
    • Liaison with all departments to ensure the operation runs smoothly throughout the day/evening.
    • Carry the Guest Services phone at all times so you can be a point of contact with operational staff to support and coach and action solutions where challenges arise.
    • Resolve all guest complaints and ensure guest satisfaction prior to departure.
    • Responsible for health and safety, fire safety and procedures during your shift.
    • Ensure an effective handover to the next Duty Manager to assist with continuity of service.
    • During busy arrival or departure periods acting as Host Manager in hotel reception, welcoming arrival/departing guests and co-ordinating concierge and supporting reception.

    Requirements

    • Excellent standard of personal appearance
    • Friendly and confident communicator in person, on the telephone and in writing
    • Warm and friendly disposition
    • Genuine desire to serve our guests
    • Ability to coach and direct staff while on shift
    • Organised and good attention to detail
    • Must hold operational hotel experience across a range of food and beverage as well as front of house departments to be considered

    The Benefits

    £31,000 per annum + monthly service charge payment

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

     

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  • Job DescriptionBREAKFAST/LUNCH FOOD & BEVERAGE ASSISTANT£23,809.50 per... Read More
    Job Description

    BREAKFAST/LUNCH FOOD & BEVERAGE ASSISTANT

    £23,809.50 per annum + monthly service charge payment

    • 4 weeks holiday increasing to 5 weeks with service.
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition, you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Role

    Working in our Reflections Restaurant (2 Rosette) you will support our Breakfast Supervisor in ensuring outstanding food and beverage service to residents, spa guests and local visitors. The Breakfast/Lunch F&B Assistant also assists with preparing the restaurant ready for lunch and assist with the lunch service.

    We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events. Sometimes these are used for private breakfast functions that you will assist with serving.

     

    Main Duties Include;

    • Preparing the restaurant for breakfast/lunch service
    • Meeting and greeting guests
    • Explaining the displayed breakfast buffet
    • Taking guest breakfast orders for food and beverages
    • Serving food and beverages
    • Replenishing the breakfast buffet, ensuring it is fully stocked and tidy
    • Completing satisfaction checks
    • Resolving any service issues
    • Presenting bills to guests if not resident and taking payment
    • Ensuring work area is clean and tidy before departing

    Requirements

    • Live local with transport due to the shifts involved
    • Shifts available are 6am – 3pm, 7am – 3.30-m, 5 days week including weekends.
    • Smart appearance, excellent communication skills with a passion for guest service.
    • Experience within a quality food service hotel/restaurant

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities and also to see sample menus for our restaurants and lounge operations.

    #food and beverage #food service #F&B

     

     

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  • Job DescriptionPastry Chef de Partie£29,000 per annum + monthly servic... Read More
    Job Description

    Pastry Chef de Partie

    £29,000 per annum + monthly service charge payment + 42.5 hrs per week with paid overtime

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosettes x 60 covers), AG’s Restaurant (3 Rosettes x 38 covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities and also to see sample menus for our restaurants and lounge operations.

    The Role

    Join our Head Pastry Chef working in a team of 3 full time and 2 part time Chefs in this 3 Rosette kitchen. The kitchen brigade is made up of 22 chefs and 5 kitchen porters so there is a great team to support you.

    You will be part of a team creating all dishes fresh in-house from bread to ice-cream and celebration cakes, desserts for our restaurants and banqueting events together with pastries, cakes, scones for our afternoon tea guests. Great variety and freedom to delight our guests.

    You will support the Head Pastry Chef with;

    • Ordering and stock control
    • Designing menu items for afternoon tea, restaurant as well as banqueting menus
    • Producing plated desserts for all menus to 2 & 3 Rosette standard.
    • Supervision of pastry team to achieve consistent standards.

    The business is varied offering catering for Spa Guests, Leisure clients, Local guests as well as corporate, conference and banqueting function guests. Alexander House is a popular wedding venue with weddings taking place in the Shelley Suite as well as in the private Wedding Garden.

    Requirements – Che de Partie Pastry

    The ideal candidate would be someone who has worked in a quality environment and is now seeking a CDP pastry role capable of sharing responsibility for the Pastry section.

    • Demonstrate during a trial shift the practical ability to be able to produce plated desserts to 3 Rosette standard.
    • Demonstrate flair and creativity to build on the successful afternoon tea menu.
    • Hold the experience to manage the multi menu requirements and banqueting operation.
    • Ability to control stocks efficiently and to produce quality menu items achieving GP%
    • Quality experience in a fresh food environment
    • The passion and drive to contribute to the future success of the kitchen brigade who continue to develop award winning dishes.

    #pastry #rosettes #finedining #greatfood

     

     

     

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  • Job DescriptionSENIOR SPA THERAPIST (36 hours)£25,571.52 + monthly ser... Read More
    Job Description

    SENIOR SPA THERAPIST (36 hours)

    £25,571.52 + monthly service charge payment + commissions 

    Overtime paid at £14.50 per hour for hours worked over 36 hrs per week

    Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!

    • 10% Retail Commission
    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    You will also receive a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted treatments and hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme

    In addition, you will enjoy a range of other benefits when you celebrate your 1 yr,  3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service-related holiday

    The Place

    The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.

    The award-winning Utopia Spa at Alexander House Hotel is looking for a Senior Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.

    The Role

    As a Senior Spa Therapist, you will be able to offer guests our full range of treatments, covering face and body treatments, your client service and interaction will be excellent. You will ensure full knowledge of our products and services. In addition, you will support the Spa Manager and Spa Supervisor to manage a large team of therapists helping them to develop and achieve Utopia Spa service and technical standards together with their retail targets.

    In addition to the duties of a Spa Therapist you will be required to;

    • Guide and support, train and coach the Spa Therapists liaising with the Spa Manager & Supervisor with any ongoing issues of performance.
    • Be a support and mentor for Spa Therapists day to day issues.
    • To assist the Spa Supervisor during busy times as lead host, to meet and greet guests arriving at the Spa.
    • Ensure all Spa Therapists are meeting and greeting guests to standard, assisting with any queries when they need support.
    • Ensuring all Spa Therapists are maintaining good cleanliness, hygiene and appearance standards in all treatment rooms and back of house areas of the Spa.
    • Audit all Treatment Protocols ensuring full compliance by all Spa Therapists, offering coaching/training where required.
    • Mentor and be approachable to Spa Therapists allowing them to share concerns, feedback and needs to encourage them to develop.
    • Be responsible for monthly stock takes ensuring adequate stocks to ensure service and demands can be met.
    • Deputise for the Spa Manager and Spa Supervisor by covering some duties, when needed.

    The Requirements

    • Flexible working days: 36 hrs + overtime over 5 days.
    • Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.
    • NVQ Level 3 Beauty Therapy or equivalent is essential.
    • Completion of a trade test with the Spa Manager prior to recruitment
    • Desired experience of the following would be a distinct advantage, Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.

     

    #beauty #spa #spatherapist #utopiaspa

     

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  • Job DescriptionHOUSEKEEPING SPA ASSISTANT - 36 hours£22,857.12 per ann... Read More
    Job Description

    HOUSEKEEPING SPA ASSISTANT - 36 hours

    £22,857.12 per annum + a monthly service charge payment

    36 hours per week, 5 days including weekend shifts

    • 4 weeks holiday rising to 5 weeks with service (for full time and part time contracts)
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday  

    The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    The award-winning Utopia Spa at Alexander House Hotel is looking for a Housekeeping Spa Assistant. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests.  

    The Role

    Under the direction of our Spa Manager, you will carry out the general cleaning of the spa including;

    • Changing rooms and toilets
    • Steam room and sauna
    • Poolside
    • Spa reception and relaxation lounge
    • Treatment rooms and corridors
    • Outside terrace and hot tub area

    During your shift you will ensure that all guest towels and supplies are replenished, and that dirty laundry is taken to the inhouse laundry.

    You will be responsible for completing the daily cleaning schedule, ensuring the hygiene and cleanliness of the spa is maintained.

    An energetic worker, you will have a good eye for detail to ensure excellent standards of cleanliness and that any maintenance issues are reported to the inhouse maintenance team without delay.

    Working up to 36 hrs per week over 5 days per week, a mixture of shifts covering mornings and evenings working hours between the hours of 9am and 10pm. Weekend shifts are part of your weekly rota.

    REQUIREMENTS

    • Good attention to detail.
    • Enthusiastic about cleaning and presentation.
    • Methodical in working routines.
    • Available for full time work including weekend shifts.

     

    #spa #Utopiaspa #cleaning #housekeeping

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany