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• 

  Software Developer  

  Aiimi

  [fulltime] - Milton Keynes

  Posted: 27/01/2026

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  Job DescriptionAiimi is seeking a Software Developer to join our Softw... Read More

  Job Description
  
  Aiimi is seeking a Software Developer to join our Software team. In this role, you will be instrumental in designing, building, deploying, and operating our Workplace AI platform as a scalable SaaS solution.
  
  As a Software Developer within Aiimi Software, you will play a key role in the development, and ongoing evolution of our Workplace AI platform and associated products. 
  
  This is a hands-on engineering role for someone who enjoys solving complex technical problems, contributing to the growth of a core product, improving platform quality, and contributing to architectural and design decisions. You will work within a cross-functional product team, collaborating closely with engineers, QA, Product Managers, and data specialists to deliver reliable, scalable, and secure software. 
  
  Job Requirements
  
  Essential: 3+years of professional experience in software development roles.Experience developing applications using NodeJS & C#. Experience building frontend applications using Angular, React TypeScript, HTML, and CSS.Experience designing and consuming APIs.Experience or exposure to Python, particularly in data-driven or AI-adjacent systems.Understanding of modern software engineering practices and tooling, including Visual Studio, Jira, Git and Agile delivery.Experience using AI tools such as GitHub Copilot, or Cursor.Hands-on experience working with cloud platforms (e.g. Azure, AWS, GCP).Experience contributing to ormaintainingCI/CD pipelines (e.g. GitHub Pipelines).Ability to troubleshoot and resolve issues across application code, containers, and runtime environments.Strong communication and collaboration skills.Desirable: Experience developing or running applications on Windows and Linux.Understanding of Redux state management patterns (e.g.NgRx) and real-time, event-driven communication using messaging or socket-based technologies (e.g.SignalR, Socket.IO).Experience with Docker, including building, running, and troubleshooting containerised applications.Interest in building enterprise-grade AI, data, or knowledge-driven platforms.
  
  Job Responsibilities
  
  Design, build, and maintain high-quality software components across frontend, backend, and API layers.Write clean, maintainable, and well-tested code aligned with agreed engineering standards and best practices.Participate in architectural discussions and help shape technical solutions that support scalability, performance, and security.Collaborate closely with QA Engineers to embed quality, testability, and automation throughout the development lifecycle.Actively contribute to sprint planning, estimation, and delivery within an Agile environment.Investigate and resolve complex defects, performance issues, and technical debt.Contribute to CI/CD pipelines, automated testing, and deployment processes.Promote continuous improvement in engineering practices, tooling, and ways of working.
  
  Job Benefits
  
  25 Days holiday (excluding bank holidays) – increasing by a day every 2 years.Mental health and wellbeing support, including access to counselling.Annual wellbeing allowance (e.g. personal training, fitness, wellness apps).Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation).Generous company pension contribution.Ongoing professional development and training opportunities. Read Less

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• 

  Talent Partner  

  Aiimi

  [permanent temporary] - Milton Keynes

  Posted: 22/01/2026

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  Job DescriptionWe are seeking an experienced Talent Partner to join Ai... Read More

  Job Description
  
  We are seeking an experienced Talent Partner to join Aiimi on a 12-month fixed-term basis to cover maternity leave. This is a delivery-focused, hands-on recruitment role, responsible for managing end-to-end hiring across the business in a fast-paced, client-driven environment. 
  You will partner closely with hiring managers to deliver against agreed SLAs, manage tight turnaround times, and source high-quality candidates across technology and consulting roles. 
  
  Job Requirements
  
  Essential Proven experience as a Talent Partner / Internal Recruiter / In-house Recruiter.Strong experience recruiting within the technology, digital, data or consulting space.Comfortable working in a fast-paced, SLA-driven environment.Highly capable in direct sourcing and proactive talent search.Able to manage multiple roles simultaneously without losing attention to detail.Organised and structured approach, to balance the changing demands and workload.Strong communication and stakeholder-management skills. Desirable Experience recruiting in a consultancy or professional services environment.Familiarity with hiring for specialist or hard-to-find technical skill sets.Experience working closely with delivery or client-facing teams. 
  
  Job Responsibilities
  
  End-to-End Recruitment Manage the full recruitment lifecycle from role briefing through to offer and onboarding handover.Deliver permanent recruitment across a range of technology, data, consulting and corporate roles.Balance speed, quality, and candidate experience in a high-demand environment. Sourcing & Talent Identification Proactively source candidates using effective strategies such as LinkedIn, direct search, referrals, and networking.Build and maintain talent pipelines for hard-to-hire and niche skill areas.Provide clear and accurate information regarding Aiimi’s culture, benefits and job role.Undertake effective screening and interview assessment to measure candidates' suitability against role requirements and cultural fit.Actively manage difficulties in sourcing and proactively implement alternative strategies to ensure success. SLA-Driven Delivery Work to agreed SLAs, priorities and hiring deadlines.Manage multiple vacancies concurrently with tight turnaround times.Provide clear, regular updates to hiring managers on progress and risks. Stakeholder Management & Collaboration Act as the sole recruitment contact for hiring managers.Run effective intake calls and challenge requirements where needed to ensure realistic expectations are set.Coordinate all interviews with hiring managers, ensuring scheduling, feedback collection, and next steps are managed efficiently.Advise on market availability, candidate expectations, and realistic timelines.Sole point of contact for Aiimi’s agency partners on the PSL, liaising with them to source recruitment support for niche and contract roles.Provide weekly recruitment updates to the Senior Leadership Team, including progress, risks, and market insight.Attend weekly meetings with the Services Director and Sales teams to discuss upcoming requirements, pipeline demand, and candidates registered to Aiimi’s virtual bench. Process, People & Compliance Maintain accurate records in the ATS and ensure recruitment activity is well documented.Support offer processes and handover to onboarding.Work closely alongside the People team to support onboarding of new starters and contribute to wider people-related projects as required.Ensure recruitment activity aligns with internal policies and employment legislation.
  
  Job Benefits
  
  25 Days holiday (excluding bank holidays) – increasing by a day every 2 years.Mental health and wellbeing support, including access to counselling.Annual wellbeing allowance (e.g. personal training, fitness, wellness apps).Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation).Generous company pension contribution.Ongoing professional development and training opportunities. Read Less

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• 

  IT Service Desk Engineer  

  Aiimi

  [fulltime] - Milton Keynes

  Posted: 05/01/2026

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  Job DescriptionAiimi is seeking an IT Service Desk Engineer to join us... Read More

  Job Description
  
  Aiimi is seeking an IT Service Desk Engineer to join us and be part of the IT department, working on-site 3/4 days per week in our Milton Keynes office. 
  
  The IT Service Desk Engineer is responsible for the effective handling of both external customer tickets and internal IT support requests. The role owns the Service Desk queue, acting as the first point of contact for customers and ensuring issues are correctly triaged and routed to engineering teams with clear scope and priority. 
  
  Alongside this, the role provides hands-on internal IT support, working with the IT Support Team to resolve user issues, maintain internal systems, and ensure smooth day-to-day IT operations across Aiimi. While direct technical resolution will be required when suitable, the primary value of the external Service Desk role lies in effective triage and proactive service management. 
  
  
  Job Requirements
  
  Essential Experience working on a Service Desk or Helpdesk Experience working with cloud platforms such as Azure, AWS, and GCP, with strong hands-on experience in networking and Microsoft Entra ID / Intune.Strong triage skills: understanding impact, urgency, and technical scope.Experience routing issues to engineering or specialist teams.
  Hands-on experience with ITSM tools (e.g. Jira Service Management).Excellent customer-facing communication skills (written and verbal).Solid technical literacy across:Operating systems (Windows/macOS)SaaS platformsIdentity and access managementStrong organisational and prioritisation skills.Desirable Familiarity working with engineering teams and product backlogs.Understanding of incident management and problem management.Experience in regulated or security-conscious environments.Experience obtaining ISO 27001 or Cyber Essentials PlusBehaviours & Attributes Comfortable being the first line between customers and engineers.Calm, structured, and analytical under pressure.Naturally sceptical of vague problem descriptions.Takes ownership without needing to “fix everything personally”.Clear communicator who doesn’t over-promise.
  
  Job Responsibilities
  
  External Customer Ticket Triage  Act as the primary owner of external customer tickets entering the Aiimi Service Desk.Log, categorise, prioritise, and triage incoming tickets using Jira Service Management.Clarify scope, impact, severity, and reproduction steps with customers.Route tickets to the appropriate Aiimi engineers or services teams.Track progress of escalated tickets and ensure timely updates to customers.Prevent mis-routing, duplicate effort, and unclear ownership.Service Desk Coordination & Ownership Own tickets end-to-end, even when work is being carried out by others.Ensure engineers receive tickets that are complete, actionable, and correctly prioritised.Challenge unclear or premature escalations and improve ticket quality.Act as the glue between customers, engineers, and internal stakeholders.Customer Communication Be the consistent, professional point of contact for customers.Provide clear, calm updates during incidents or service degradation.Translate technical detail into plain-English explanations.Manage expectations around response times, ownership, and next steps.Internal IT Support Provide first-line and second-line support for internal IT issues across the business.Troubleshoot and resolve issues relating to:End-user hardware (laptops, peripherals, mobile devices)Operating systems (Windows and macOS)SaaS and internal business applicationsUser accounts, identity, and access managementSupport onboarding and offboarding processes, including:Account setup, access changes, and de-provisioningJoiner, mover, and leaver activitiesWork alongside the IT Support Engineer to balance workload, provide cover, and ensure consistent internal support.Maintain accurate ticket records and documentation for internal support issues.Contribute to the continuous improvement of internal IT support processes and standards.
  
  Job Benefits
  
  25 Days holiday (excluding bank holidays) – increasing by a day every 2 years.Mental health and wellbeing support, including access to counselling.Annual wellbeing allowance (e.g. personal training, fitness, wellness apps).Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation).Generous company pension contribution.Ongoing professional development and training opportunities. Read Less

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