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Age UK
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  • Social Media Executive  

    - London
    Age UK is looking for a Social Media Executive to join our friendly an... Read More
    Age UK is looking for a Social Media Executive to join our friendly and fast-paced Brand and Content team. You will work alongside the Social Media Manager and Strategic Social Media Manager to create content aimed at growing our presence across social media, with a particular focus on creating social-first video.In this exciting role you will also work collaboratively with teams across the charity, to create engaging content that showcases the breadth of Age UK’s work, both locally and nationally. We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. There will be times throughout the year when required to work on weekends and evenings from home or attend an event in order to deliver real time social media content. TOIL will be granted for any out-of-hours working. Age UK Internal Grade 7L. Last day for applications – Thursday 12th February 2026
    Must haves:The below competencies will be assessed at the indicated stage of the recruitment process:
    Application = A, Interview = I, Test= T, Presentation = P Experience
    • Strong experience managing social media accounts and a proven track record of creating engaging content for different channels and demographics. (A, I, P)
    • Experience in creating social media reports for senior stakeholders. (A)
    • Experience working with influencers and/or talent on video shoots. (A, I) Skills and Knowledge
    • Proficiency in using social media management tools, including but not limited to, Sprout Social, Canva and GivePanel. (A, I,T)
    • Adept at using Adobe Suite (Photoshop, Premiere Pro, InDesign). (A, I, T)
    • Ability to use mobile filming equipment to shoot social-first video. (P)
    • Excellent oral and written communication skills. (A, I, T) Personal attributes
    • Proactive self-starter. (I)
    • Friendly, positive presence in the team and on shoots. (I)
    • An attention to detail. (I)
    • Someone who enjoys being part of a large fast-paced team. (I) Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process:
    Application = A, Interview = I, Test = T, Presentation = P Experience
    • Experience in a social media executive role within the third sector. (A, I)
    • Experience in project management and working to strict deadlines. (A, I)
    • Experience writing and developing a range of different content aimed at consumers, including online materials and printed resources. (A, I, P)
    Skills and Knowledge
    • Ability to manage a social content calendar. (A, I)
    What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards – recognition awards from £100-250 Many additional benefits
    Additional InformationSupporting statements and anonymisation
    Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme
    Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments
    Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please click here
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  • Shop Supervisor  

    - Holmfirth
    Age UK is recruiting for a Shop Supervisor to join their fantastic tea... Read More
    Age UK is recruiting for a Shop Supervisor to join their fantastic team in Holmfirth!Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
    You will have: Experience in working in a customer facing role Experience of cash handling Ability to lift and carry bags of stock up to 10kg’s The ability to work as part of an effective team. Be able to lone work when needed Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours . shop events
    What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days– 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to£1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards– recognition awards from£100-250.
    Additional InformationTo comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
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  • Helpline Volunteer Co-ordinator  

    - London
    The Silver LineHelplineis recruiting for a Helpline Volunteer Co-ordin... Read More
    The Silver LineHelplineis recruiting for a Helpline Volunteer Co-ordinator to join their fantastic team providing a vital service to older people across the UK.TheSilver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.As a Helpline Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high‑quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way. Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast‑paced, 24‑hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well‑trained, supported, and empowered to deliver a consistent, empathetic and safe service. This exciting position offers hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026. This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis In your Supporting Statement, please include examples of how you meet the Must Have criteria below. Last day for applications Tuesday 10th March 2026. Please note: Before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.
    Must haves:The below competencies will be assess at the indicated stage of the recruitment process.
    Application = A, Interview = I, Test = T, Presentation = P Skills and knowledge Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style (A, I,T) Excellent IT skills including Microsoft Office and using CRM systems (A,I,T) Knowledge of safeguarding with the ability to assess and manage risk independently (A,I) Understanding and knowledge of mental health issues (A,I) Training and presentation skills with the ability to train others remotely on using IT systems (A,I) Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I) Personal attributes Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I) Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I) Ability to adhere to policies and procedures (A,I) A commitment to promoting equality and diversity (A,I) Great to haves The below competencies will be assess at the indicated stage of the recruitment process.
    Application = A, Interview = I, Test = T, Presentation = P Experience Experience in working in services to support older people (A,I) Experience in working in with volunteers (A,I) Experience working with colleagues remotely (A,I) Experience working within services that operate outside of normal working hours (A,I)
    What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards – recognition awards from £100-250 Many additional benefits
    Additional InformationSupporting statements and anonymisation
    Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme
    Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments
    Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please click here
    Read Less
  • Shop Supervisor  

    - Neston
    Age UK is recruiting for a Shop Supervisor to join their fantastic tea... Read More
    Age UK is recruiting for a Shop Supervisor to join their fantastic team in Neston!Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
    You will have: Experience in working in a customer facing role Experience of cash handling Ability to lift and carry bags of stock up to 10kg’s The ability to work as part of an effective team. Be able to lone work when needed Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours . shop events
    What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days– 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to£1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards– recognition awards from£100-250.
    Additional InformationTo comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
    Read Less

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