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Affinity Water
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  • Performance Insight Analyst – Smart Metering  

    - Hatfield
    We’re looking for someone who can turn performance data into meaningfu... Read More
    We’re looking for someone who can turn performance data into meaningful insight — not someone to work on or support IT systems. This role focuses on analysing operational performance, influencing stakeholders, and driving improvement across our Smart Metering Programme.Affinity Water is on a journey to deliver operational excellence. To achieve this, we track, measure, and report on our performance so we can continually improve the service we provide. The Performance Insight Analyst plays a key role in this mission by analysing performance data and transforming it into clear, actionable insight.As part of our Performance & Insight team, you’ll work alongside other analysts who specialise in different areas of the business. You’ll develop strong relationships with stakeholders, champion your findings, and influence decision‑making at all levels.Working closely with the Smart Metering Strategy Manager and the wider Smart Metering Senior Leadership Team, you will ensure the Smart Metering Programme is accurately monitored, assessed, and reported — both internally and to external regulators.What you’ll be doingCollating and validating data to support internal reporting against operational commitments.Ensuring accurate and timely reporting to regulators.Contributing to third‑party assurance activities.Driving continuous improvements in reporting quality and helping introduce innovative solutions.Supporting the development of dashboards and visual tools to communicate performance.Producing written performance insight reports for key stakeholders.Monitoring progress against performance improvement plans.Engaging with regulators and external stakeholders to shape future industry approaches.Representing Affinity Water at industry events, conferences, and workshops.Maintaining documentation, data files, and records required for accurate reporting.Building strong internal relationships to understand the root causes of performance issues.What you’ll bringStrong analytical skills and a passion for turning data into meaningful insight.Excellent communication skills and the confidence to influence and challenge.A collaborative approach with the ability to build trusted relationships.Curiosity, problem‑solving ability, and a proactive mindset.Experience working with performance data or reporting (industry experience beneficial but not essential).Full Job Description available on request - Benefits:Competitive salary dependant on skills and experienceLearning and development opportunities, including mentoring and a range of formal courses and open learning resources.Entry into the company annual bonus scheme.Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.Access to our Wellbeing Centre with support for looking after your physical and mental health.Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.Up to 4 Affinity days a year to volunteer in the community.Life Assurance.Disability ConfidentAs a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture. Read Less
  • Head of Health and Safety  

    - Hatfield
    Affinity Water is looking for a visible and proactive Head of Health a... Read More
    Affinity Water is looking for a visible and proactive Head of Health and Safety, who will take ownership and drive behavioural change, embedding a culture of health, safety, and wellbeing across all activities.This senior leadership role provides a unique opportunity for an experienced health and safety professional to make a real impact within a leading utility organisation. Reporting directly to the Director of Health, Safety & Estates, you will be instrumental in the delivery of our H&S strategy and 5 year plan, while providing expert advice, direction, and assurance at the highest level. You will work closely with Directorate Leadership Teams and the Executive Leadership Team, helping to establish AWL as a benchmark for health and safety performance across the UK Water industry.About the RoleAs Head of Health and Safety, you will:Lead our Health & Safety Business Partners and Advisors, providing guidance, challenge, coaching, and oversight across operations and contractors.Drive the development and delivery of AWL’s Health, Safety & Wellbeing Strategy, going beyond compliance to embed best practice across the organisation.Be highly visible across strategic offices and operational sites, leading key inspections, investigations, and site visits to set the standard for health and safety excellence.Build and manage relationships with internal and external stakeholders, championing best practice and providing governance, assurance, and advice.Promote a culture of continuous improvement, zero harm, and innovative approaches to risk management.Work with risk, reporting, and audit teams to ensure business risks are managed ALARP (As Low As Reasonably Practicable).Ensure incidents are thoroughly investigated, learning captured, and improvements implemented.Support and maintain AWL’s Health & Safety Management Systems, including ISO 45001 certification, ensuring knowledge and experiences from across the industry are applied.Key AccountabilitiesEnhance the Health & Safety strategy beyond legal compliance, sharing knowledge and driving continuous improvement.Engage with function heads and supply chain partners, providing guidance and assurance on health, safety, and wellbeing.Support cultural change to embed health, safety, and wellbeing across all business activities and processes.Lead assurance activities including audits, inspections, and peer reviews.Identify trends and implement actions to address emerging issues.Champion innovation to support AWL’s Zero Harm vision.Manage budgets, as delegated, for Health & Safety initiatives.Essential CriteriaProven experience (10+ years) in a senior H&S management role.Strong people management and stakeholder engagement skills, with a track record of influencing at all levels.NEBOSH Diploma and full Chartered Member of the Institution of Occupational Safety and Health (CMIOSH).Experience in preparing for regulatory audits, crisis management, and significant incident investigations.Self-motivated, committed, and highly visible in driving H&S standards.Desirable CriteriaManagement qualification.Experience in high-hazard environments, ideally within the utility sector.Proven success in delivering sustainable safety performance improvements through behavioural change. Personal Skills and CompetenciesExcellent interpersonal, influencing, and people management skills.Ability to prioritise, motivate, delegate, and drive cross-functional initiatives.Strong personal integrity, sound judgement, and proactive approach.Committed to visibility, stakeholder engagement, and ownership of outcomes
    Benefits:Salary: £80,000+ (dependant on skills and experience)Hours of work: Mon - Thursday ( - and Friday ( - )Car allowanceLearning and development opportunities, including mentoring and a range of formal courses and open learning resources.Entry into the company annual bonus scheme.Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.Access to our Wellbeing Centre with support for looking after your physical and mental health.Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.Up to 4 Affinity days a year to volunteer in the community.Life Assurance.Disability ConfidentAs a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture. Read Less
  • Systems Technician  

    - St Albans
    We have a fantastic opportunity for a Systems Technician to join the O... Read More
    We have a fantastic opportunity for a Systems Technician to join the Operational Technology team at Affinity Water.The Role:As Systems Technician, you will be supporting our Operational Technology Team with Telemetry and Datalink systems. You will be working as a part of a team that maintains and develops operational technology systems and data that support our Customer Experience and Technology, Customer Delivery and Asset Strategy activities.**As part of this role, you will be trained to be a Systems Engineer within 5- 6 years**What you'll be doing:Maintenance of the telemetry and data-link systems, including field based telemetry outstations, data-link and associated communications infrastructure.Installation of telemetry and data-link hardware including associated communications infrastructure to company standards.Support telemetry users, providing guidance and support to enable colleagues best use of the systems.Work proactively with PLC teams and telemetry users to ensure OT systems to ensure system configuration is implemented to standards.Work with suppliers of services and hardware as necessary for the installation, maintenance and support of the systems and associated communications infrastructure.What you need: Electrical engineering qualification.Experience of telemetry systems.Experience of control systems.Experience with software configuration or programming a range of devices.Comfortable in participating in 24 hour stand-by rotation (1 in 4 weeks).Experience within the Water Industry (not an essential).Full/UK/Clean driving licenceAdvert Closing Date: 28/2/26Benefits:Salary: £35,738.Flex Allowance: £4,349Stand by: 1 in 4 = £8,542 (separate payment on top of salary once training and probation has passed)Total Package = £48,629
    Hours of work: 08:00am - 16:00pm (Mon - Thurs) 08:00am - 15:30pm (Friday)Commercial VehicleLearning and development opportunities, including mentoring and a range of formal courses and open learning resources.Entry into the company annual bonus scheme.Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.Access to our Wellbeing Centre with support for looking after your physical and mental health.Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.Up to 4 Affinity days a year to volunteer in the community.Life Assurance.Disability confident : if you need to apply in a different format, please contact us.Disability ConfidentAs a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.What is a disability?A disability is a long-term physical or mental health condition that has a substantial impact on someone’s day-to-day activities.What if I need adjustments during the recruitment process?Let the Talent Acquisition lead mentioned on the job advert know – they’ll be able to help you.Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture. Read Less
  • Procurement Manager  

    - Hatfield
    About Affinity Water:Affinity Water is the largest water-only supplier... Read More
    About Affinity Water:Affinity Water is the largest water-only supplier in the UK, delivering essential water services to millions of customers. Our mission is to provide high-quality, reliable water while ensuring sustainable practices for future generations. As part of our ongoing transformation and AMP delivery commitments, Procurement plays a critical role in enabling safe, compliant, and value-driven delivery across both operational and investment programmes.Role Overview:As a Procurement Manager, you will be responsible for leading and delivering compliant, end-to-end procurement activity across the Operations (OpEx) pillar, with scope extending into TOTEX-funded and investment-led programmes where required.This role requires strong hands-on procurement delivery capability, deep understanding of regulated procurement frameworks, and experience operating in complex, multi-stakeholder environments. You will manage the full tender lifecycle—from market engagement and strategy development through to evaluation, award, and contract mobilisation—ensuring compliance with UCR 2016, the Procurement Act 2023 (PA23), and the application of NEC3/4 contracts.The portfolio will include a mix of operational and programme-based procurement activity across areas such as River Restoration, Control Operations, and Maintenance, Repair & Operations (MRO), supporting both business-as-usual and strategic delivery objectives.Full Job Description available - Please email Key Competencies and Skills:• Proven experience delivering hands-on, end-to-end procurement in a regulated environment.• Strong working knowledge and practical application of UCR 2016 and Procurement Act 2023 (PA23) regulations.• Demonstrable experience using NEC3/4 contracts, including option selection and commercial mechanisms.Qualifications and Experience:• Professional procurement qualification (CIPS or equivalent) is desirable but not essential.• Experience working within utilities, infrastructure, or other regulated sectors is highly desirable.• Experience supporting both operational (OpEx) and capital or programme-based (TOTEX) procurement activity.• A pragmatic, solution-oriented approach with a strong focus on delivery and compliance.Benefits:Competitive salary dependant on skills and experienceLearning and development opportunities, including mentoring and a range of formal courses and open learning resources.Entry into the company annual bonus scheme.Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.Access to our Wellbeing Centre with support for looking after your physical and mental health.Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.Up to 4 Affinity days a year to volunteer in the community.Life Assurance.Disability ConfidentAs a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany