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Advance Housing and Support Ltd
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  • Customer Service Advisor  

    Position: Customer Service AdvisorLocation: LeicesterHours: 35 contrac... Read More
    Position: Customer Service AdvisorLocation: LeicesterHours: 35 contracted hours per weekSalary: Up to £25,954.47 per annumClosing Date: 18th January 2026Job ref: 4720We regret to inform you that Advance is unable to accept any sponsorship requirements.About the Role:Would you like to work somewhere where you get to make a real difference every day?We have an exciting opportunity for a Customer Service Advisor at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living.The role of Customer Service Advisor will include:Provide support and assistance to customers who are reporting housing repairs, ensuring that the correct diagnosis is given and the job is logged to the appropriate contractor.Ensure that all calls are answered within appropriate timescales and either dealt with to satisfactory conclusion or passed through to the appropriate department/representative.To answer housing enquiries of a wide range in nature. Where support cannot be given immediately, ensure that the customer is informed of the actions taken and how they will be contacted regarding their enquiry and within what timescale.Provide a range of appropriate assistance to customers in accordance with policies and procedures to ensure they receive accurate, up-to-date information.Filter mail, email and telephone calls and deal effectively and professionally check and provide relevant information.Liaise with other teams or external service providers if required to respond to customer repairs and queries and/or signpost customers to other appropriate agencies/departments.Accurately record actions taken and/or decisions made and maintain records as required to provide an auditable advice trail that ensures regulatory and procedural compliance.Maintain professional awareness of all developments, changes in law and Advance policies which may affect the service to ensure the team provide up to date advice.Assist staff members by providing coaching, shadowing and system training to support team members in their role to meet targets.Carry out a range of customer satisfaction surveys.Reactive or responsive repair ordering and processing including diagnosis and invoicing.Taking initial aids and adaptation enquires, offering guidance, and acting on the enquiry.Ordering of furnishings, flooring, window coverings, white goods, cleaning, gardening, pest control and other services where Advance are responsible.Processing requests for rent statements and dealing with basic rent enquires.Initiation of process for responding to complaints and compensation claims.Initiation of process for reporting and recording Antisocial Behaviour (ASB).Undertaking a range of administrative duties within the Customer Services department, including but not limited to invoicing, updating the system and processing recharges.Responsible for managing and directing the use of resources effectively and efficiently to deliver team objectives, conscious of the financial implications of these decisionsActively promote team working within own department and across Advance to meet operational and corporate objectives.Actively participate in the system administration of Open Housing and any new system implemented in the future.Assist colleagues and departments within Advance as required to meet customer expectations. This will include providing administrational support, operating within the demands and constraints of all customer contact pointsPlease refer to our job description for further details of the role.For more information about the role please contact, Daniel Ryan on daniel.ryan@advanceuk.orgAbout the organisation:Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.Benefits of working for Advance:We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)Sector specific training is provided as part of induction plus opportunities for professional developmentAccess to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much moreLong service awards payable in 5 year incrementsGolden Hello/refer a friend receive up to £500Cycle to work schemeAccess to our Employee Assistance ProgrammeFree DBS (Disclosures and Barring Service)Excellent opportunities to progress your career within AdvanceEnrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.Safeguarding:At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Ryan.Brummitt@Advanceuk.orgTogether, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.#INDADVHP
    Read Less
  • Waking Nights Support Worker - Female  

    - Southampton
    Position: Female Waking Nights Support WorkerLocation: Sarisbury Green... Read More
    Position: Female Waking Nights Support WorkerLocation: Sarisbury Green, Southampton SO31Hours: 27 contracted hours per week (Mon-Sun,3 nights per week,including weekends, and holidays)Salary: £18,058.33 per annum (£12.83 p/h)Job ref: 4881We regret to inform you that Advance is unable to accept any sponsorship requirements.
    About the Role:Would you like to work somewhere where you get to make a real difference every day?Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance are looking for a Female Support Worker in Sarisbury Green, Southampton to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.Waking Night Activities: Assisting with personal care and hygiene (if required)Ensuring the premises are secure and safe during the nightSupporting with meal times and food preparation (if required)Medication administration (if required)Support with independent skillsKeeping accurate records and updating care plans as requiredKeeping up to date with your trainingSupporting with regular checks on the customer to ensure their safetySupporting with domestic duties such as cleaning and laundryAdvance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.About the candidate:You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.If you think a Support Worker role sounds right for you, you will need to be:Good at working on your own and within a teamExcellent at communicating with peopleAble to complete quality support recordsAble to work every other weekendsAbility to follow a Support Plan and Risk Assessments and maintain customer recordsNeed to be literate and numerate in EnglishWillingness and ability to achieve the Care CertificateFor more information about the role please contact, Kelly Brimble on Email: kelly.brimble@advanceuk.org between Monday - Friday 9am - 5pm About the organisation:

    Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

    We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

    We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

    All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.Benefits of working for Advance:We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:Flexible hours to fit around you and the needs of our customers Paid mileage and travel time between appointmentsSector specific training is provided as part of induction plus opportunities for professional developmentAccess to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much moreLong service awards payable in 5 year incrementsGolden Hello/refer a friend receive up to £500 Access to our Employee Assistance ProgrammeFree DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within AdvanceEnrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.Safeguarding:At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Ryan.Brummitt@Advanceuk.orgTogether, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
    **For genuine occupational requirement reasons, we are looking to appoint a Female only (biological sex in accordance with the Equality Act 2010, Part 1, Schedule 9)Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
    #INDADVHP Read Less
  • Casual Support Worker  

    - Saint Austell
    Position: Casual Support WorkerLocation: St Austell, CornwallHours: Ze... Read More
    Position: Casual Support WorkerLocation: St Austell, CornwallHours: Zero contracted hours (Mon-Sun, including weekends, days, evenings, holidays and sleep in's)Salary: £14.38 per hour inclusive of holiday pay or £12.83 per hour exclusive of holiday payJob ref: 4887We regret to inform you that Advance is unable to accept any sponsorship requirements.About the Role:Would you like to work somewhere where you get to make a real difference every day?Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Casual Support Workers in St Austell, Cornwall to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.A full UK/International driving license and access to your own vehicle (mileage will be paid for at 0.45p per mile) is desirable.Responsibilities: Assisting with personal care and hygiene (if required)Medication administration (if required)Support with preparing and cooking meals Support with attending medical appointments Support with social activities Support with independent skills Support with domestic duties such as cleaning and laundryKeeping accurate records and updating care plans as requiredKeeping up to date with your trainingEnsuring the premises are secure and safe during the nightSupporting with meal times and food preparation (if required)Supporting with regular checks on the customer to ensure their safetyAdvance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.About the candidate:You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.If you think a Causal Support Worker role sounds right for you, you will need to be:Good at working on your own and within a teamExcellent at communicating with peopleAble to complete quality support recordsAble to work every other weekendsAbility to follow a Support Plan and Risk Assessments and maintain customer recordsNeed to be literate and numerate in EnglishWillingness and ability to achieve the Care CertificateFor more information about the role please contact, Lucie Payne on 07734856784 or Email:lucie.payne@advanceuk.org between Monday - Friday 9am - 5pm
    About the organisation:Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
    Benefits of working for Advance:We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:Flexible hours to fit around you and the needs of our customers Paid mileage and travel time between appointmentsSector specific training is provided as part of induction plus opportunities for professional developmentAccess to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much moreLong service awards payable in 5 year incrementsGolden Hello/refer a friend receive up to £500 Access to our Employee Assistance ProgrammeFree DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within AdvanceEnrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.Safeguarding:At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Ryan.Brummitt@Advanceuk.orgTogether, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
    #INDADVPRI Read Less
  • Casual Support Worker  

    - Bournemouth
    Position: Casual Support WorkerLocation: Bournemouth, BH11Hours: Zero... Read More
    Position: Casual Support WorkerLocation: Bournemouth, BH11Hours: Zero contracted hours (Mon-Sun, including weekends, days, evenings, holidays, sleep in's and waking-nights)Salary: £14.38 per hour inclusive of holiday pay or £12.83 per hour exclusive of holiday payJob ref: 4864We regret to inform you that Advance is unable to accept any sponsorship requirements.About the Role:Would you like to work somewhere where you get to make a real difference every day?Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Casual Support Workers in Bournemouth, BH11 to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.You must have a full UK driving license as this customer has their own vehicle to access the community. You might be required to use your own vehicle therefore, you must also have a full UK/International driving license. Mileage will be paid for at 0.45p per mile. Responsibilities: Assisting with personal care and hygiene (if required)Medication administration (if required)Support with preparing and cooking meals Support with attending medical appointments Support with social activities Support with independent skills Support with domestic duties such as cleaning and laundryKeeping accurate records and updating care plans as requiredKeeping up to date with your trainingEnsuring the premises are secure and safe during the nightSupporting with meal times and food preparation (if required)Supporting with regular checks on the customer to ensure their safetyAdvance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.About the candidate:You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.If you think a Causal Support Worker role sounds right for you, you will need to be:Good at working on your own and within a teamExcellent at communicating with peopleAble to complete quality support recordsAble to work every other weekendsAbility to follow a Support Plan and Risk Assessments and maintain customer recordsNeed to be literate and numerate in EnglishWillingness and ability to achieve the Care CertificateFor more information about the role please contact, Amber Pressdee on 07739657258 or Email: amber.pressdee@advanceuk.org between Monday - Friday 9am - 5pm
    About the organisation:Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.Safeguarding:At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Ryan.Brummitt@Advanceuk.orgTogether, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.Benefits of working for Advance:We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:Flexible hours to fit around you and the needs of our customers Paid mileage and travel time between appointmentsSector specific training is provided as part of induction plus opportunities for professional developmentAccess to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much moreLong service awards payable in 5 year incrementsGolden Hello/refer a friend receive up to £500 Access to our Employee Assistance ProgrammeFree DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within AdvanceEnrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
    #INDADVHP Read Less
  • Support Worker - Maternity Cover  

    - Leicester
    Position: Support Worker - Maternity Cover for up to 12 monthsLocation... Read More
    Position: Support Worker - Maternity Cover for up to 12 monthsLocation: Leicester, LE19 Hours: 37.5 contracted hours per week (Mon-Sun, including weekends, days, evenings and holidays)Salary: £24,030.02 per annum (£12.29 p/h)Job ref: 4870We regret to inform you that Advance is unable to accept any sponsorship requirements.
    About the Role:Would you like to work somewhere where you get to make a real difference every day?Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Support Workers in Leicester to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.Driving is not essential for this job however, if you are a driver then you must have a full UK/International driving license must have access to a vehicle, mileage will be paid for at 0.45p per mile.Day to Day Activities: Assisting with personal care and hygiene (if required)Medication administration (if required)Support with preparing and cooking meals Support with attending medical appointments Support with social activities Support with independent skills Support with domestic duties such as cleaning and laundryKeeping accurate records and updating care plans as requiredKeeping up to date with your trainingAdvance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.About the candidate:You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.If you think a Support Worker role sounds right for you, you will need to be:Good at working on your own and within a teamExcellent at communicating with peopleAble to complete quality support recordsAble to work every other weekendsAble to travel throughout the cityAble to work between 7am and 10:30pmAbility to follow a Support Plan and Risk Assessments and maintain customer recordsNeed to be literate and numerate in EnglishWillingness and ability to achieve the Care Certificate
    For more information about the role please contact, Tina Smith on 07703826379 or Email:Tina.Smith@advanceuk.org between Monday - Friday 9am - 5pmAbout the organisation:Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

    We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

    Weare an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

    All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.Benefits of working for Advance:We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:Flexible hours to fit around you and the needs of our customers Paid mileage and travel time between appointmentsPaid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)Sector specific training is provided as part of induction plus opportunities for professional developmentAccess to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much moreLong service awards payable in 5 year incrementsGolden Hello/refer a friend receive up to £500 Cycle to work schemeAccess to our Employee Assistance ProgrammeFree DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within AdvanceEnrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.Safeguarding:At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Ryan.Brummitt@Advanceuk.orgTogether, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
    #INDADVHP Read Less

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