About the Role: Food Service AssistantAn opportunity has arisen for a Food Service Assistant to join our team at our Merrist Wood College. In this dynamic college environment, you’ll play a key role in providing excellent customer service to both staff and students.Reporting to the Kitchen Supervisor, you will oversee the daily operations of the catering outlet, assist with basic food preparation, and deliver exceptional customer service. Your responsibilities will include restocking, handling deliveries, rotating stock, and ensuring our space is always presented to the highest standards, and some of this will include lone working.Key responsibilities include:Assisting with basic food preparation, adhering to healthy school guidelines that promote balanced meals for everyone.Operating our barista-style coffee machine to serve drinks.Clearing, cleaning, and storing food and beverage equipment following safety protocols.Labelling all food items in accordance with food safety regulations and following allergen safety procedures.Supporting hospitality orders, including preparation, setup, and delivery/collection across the campus.EPOS cash/payment handling and processing.This is a permanent, part-time role working 25 hours per week Monday-Friday during term time (0.57 FTE) at our Merrist Wood College.The typical working hours are from 9:15am to 2:15pm & overtime is available.What do you need to be successful as a Food Service Assistant?To excel in this position, the ideal candidate should bring strong customer service experience, ideally gained within the hospitality sector. Experience in food service or sales, along with any additional qualifications in catering or hospitality, would be highly beneficial. However, we are committed to providing training to ensure you succeed in this role.Key qualifications and experience include:Food Hygiene Certification: You should already hold a Basic Food Hygiene Certificate or be willing to undertake the necessary training to obtain one. This is essential for maintaining the high standards of cleanliness and safety expected in our food service operations.Food Service & Till Operation Experience: Previous hands-on experience in a food service environment, such as working as a café or till operator, will be critical. This includes managing transactions, handling food, and providing excellent customer service in a fast-paced setting.Catering Outlets and Coffee Shop Experience: Ideally, you will have previous work experience in catering outlets, coffee shops, or similar food service areas. This experience will help you quickly adapt to our work environment and deliver the best possible service to our customers.Additional qualifications or work experience in catering, hospitality, or related fields will be an asset, but we are happy to support the right candidate with all necessary training to develop these skills further. This role requires individuals who are adaptable, customer-focused, and passionate about food service excellence.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Why work with the Activate Learning Group?Activate Learning Group Employee Benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.Generous Annual Leave: Up to 6 weeks paid leave..Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our
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