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  • IT Support Technician  

    Activate Group Limited
    - Peterborough
    Apply Now
    IT Support Technician Location: Halifax/Peterborough... Read More
    IT Support Technician Location: Halifax/Peterborough Department: IT Contract type: Permanent / Full-time About the role We're looking for an IT Support Technician to join our IT Team and play a key role in being responsible for delivering advanced technical support to ensure the efficient resolution of IT issues for internal and external users. This role involves troubleshooting and resolving hardware, software, and network-related problems, as well as providing support for IT infrastructure, system administration, and security. You will play a key role in maintaining the stability and performance of the IT environment by identifying trends in recurring issues, implementing solutions, and collaborating on key improvement projects. You will also work closely with third-party vendors and service providers to ensure continuity of service.
    In this position, staying updated on emerging technologies is essential, as you will be involved in implementing new tools and processes to optimize IT operations. A proactive approach to problem-solving and strong communication skills are required to ensure end-user satisfaction and seamless IT operations. This role is based in either the Peterborough or Halifax office, with occasional opportunities to work on key infrastructure and network projects. Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. Key responsibilities Providing in person and remote IT queries and support on workstation, telecoms and applications across all AGL UK based sites in a timely fashion. Act as a point of contact for internal staff, triaging and prioritising incoming support requests via phone, email, or ticketing system. Log incidents and service requests, ensuring accurate documentation and resolution tracking. Recognise critical issues and maintain communication with stakeholders. Installing software and patches across workstations. Assist in routine maintenance tasks, such as updating software applications, running system diagnostics, and performing regular backups to ensure data integrity and security. Supporting management information and reporting preparing and developing ideas for improvements. Assist with keeping asset registers up to date. Help maintain company intranet platform. Working towards improving efficiencies within the group by helping automate tasks. Help set up and configure workstations, laptops, peripherals, and other IT equipment for new employees or office relocations. Ensuring software compliance across the group keeping track of all licencing. Maintaining and updating documentation detailing current infrastructure. Skills and experience Strong Microsoft Office skills. Hardworking and can-do attitude. Good communication skills. Foundational Understanding concepts of WAN/LAN and Wireless Networks. Good understanding of hardware (Workstations/Servers/Printers/Projectors). Solution-orientated looking to get to the bottom of an issue and use initiative. Flexible and Collaborative approach to tasks. A strong passion for technology and a desire to pursue a career in IT support. Benefits We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect: 33 days holiday, including bank holidays Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups Enhanced maternity, paternity, adoption and shared parental pay Life assurance at three times your basic salary Free breakfasts and fresh fruit A birthday surprise for everyone What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning. Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed. A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values Our purpose underpins everything we do: Make someone's bad day better Our values define how we work with our team members, customers and suppliers: Make it happen – Be accountable. Take the initiative, work fast, and do a great job. Strive for better – Be bold. Challenge the norm - make small improvements often. Win together – Be a team player. Win together, learn together, respect each other. Read Less
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  • Regional Performance Manager  

    Activate Group Limited
    Apply Now
    Regional Performance Manager Location: Remote... Read More
    Regional Performance Manager Location: Remote Department: Automotive Contract type: Permanent / Full-time About the role We're looking for a Regional Performance Manager to join our Automotive team and play a key role in supporting one of our key motor manufacturer clients.  Responsible for a defined group of Dealers and Bodyshops, the RPM will work to manage and nurture these relationships to maximise network compliance, engagement and profit opportunities for all parties with a key focus on increasing repair volumes within the authorised network.  The RPM will analyse and interpret key performance data to ensure Retailers and Bodyshops meet their targets and business objectives, making informed recommendations and decisions based on factual insight.  The RPM will manage their regions engagement regarding work providers, promoting the benefits to maximise vehicle repair volumes.  The RPM will also carry out periodic audits and vehicle inspections to verify repair accuracy, correct parts usage and compliance with work provider SLAs and programme standards. Avant Consult Ltd is a market-leading independent organisation specialising in the provision of solutions across all aspects of the automotive aftermarket. We are a trusted partner to leading automotive and insurance brands and support them in delivering first-class services with our proven track record of delivering optimal outcomes and award-winning programmes. Avant Consult Ltd is a part of Activate Group which is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. Key responsibilities Support and implement the client's strategic programme objectives within the region. Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers. Identify opportunities to improve business performance, increase repair volume, and enhance profitability; coach Bodyshops on creating and delivering effective Business Improvement Plans. Ensure all Bodyshops report accurately, prioritising data sourced directly from their BMS and monitor data quality and completeness. Interpret key performance data (e.g., K2K, average repair cost, parts usage) and support Bodyshops in estimate optimisation. Produce monthly regional reports and use insights to plan and deliver targeted improvement activity. Conduct regular Performance Review meetings with Dealers and Bodyshops. Carry out vehicle inspections and standards audits, reviewing results with Bodyshops to drive continuous improvement. Manage audit performance to ensure Audit FTPR targets are met. Complete visit reports and action plans within the Bodyshop portal in a timely and accurate manner. Proactively promote Bodyshop programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products. Review customer satisfaction results and ensure all negative feedback is addressed with appropriate rectification actions. Develop and support the Minor Damage Repair network within the region, embedding standards and best practice. Skills and experience Extensive knowledge of the automotive and collision repair sectors. Strong automotive commercial awareness; Aftersales and Retailer experience advantageous. High analytical capability with the ability to interpret data, identify trends, and generate actionable insights. Excellent interpersonal, communication, and presentation skills, supported by strong numeracy and literacy. Highly self‑motivated, organised, flexible, and able to use initiative. Proven ability to meet agreed targets within strict deadlines. Strong written, verbal, and listening skills. Excellent IT proficiency, including advanced skills in MS Excel, Word, and PowerPoint. Strong understanding and practical knowledge of Bodyshop Management Systems. Resourceful and proactive approach to problem‑solving. Excellent time‑management and organisational discipline. Strong team player with the ability to collaborate effectively with both technical and non‑technical audiences. Competent negotiator with the ability to influence at all levels. Full UK Driving Licence. Benefits We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect: 33 days holiday, including bank holidays Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups Enhanced maternity, paternity, adoption and shared parental pay Life assurance at three times your basic salary Free breakfasts and fresh fruit A birthday surprise for everyone What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning. Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed. A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values Our purpose underpins everything we do: Make someone's bad day better Our values define how we work with our team members, customers and suppliers: Make it happen – Be accountable. Take the initiative, work fast, and do a great job. Strive for better – Be bold. Challenge the norm - make small improvements often. Win together – Be a team player. Win together, learn together, respect each other. Read Less
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  • Motor Recoveries Handler  

    Activate Group Limited
    Apply Now
    Job title: Motor Recoveries Handler Department: Commercial... Read More
    Job title: Motor Recoveries Handler Department: Commercial Location: Home-Based Hours: 37.5 hours per week Salary: £26,000-£28,000 We're looking for a Motor Recoveries Handler to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.
    **Great career development opportunities – grow with us. About the role To manage non-fault motor claims; Recoveries Handlers are responsible for identifying and quantifying claims, and managing the recovery process from end to end. To maximise the recovery opportunities from third parties, insurers or agents, for damages and losses our customer has incurred, whilst ensuring all customers receive a professional service, through meeting or exceeding Service Level Agreements (SLAs). This position is ideal for an individual who possesses excellent negotiation skills, a strong understanding of insurance claims, and a keen eye for detail. Key responsibilities Take ownership of assigned customers claims, managing the claims proactively and effectively whilst adhering to set service level parameters.Manage own workload, prioritising each day and ensuring all tasks are complete.Work diligently to recover costs incurred by the customer as a result of non-fault accidents, including vehicle repairs/total loss, replacement vehicle expenses, recovery and storage etc.Identify and pursue third parties, and ensure liability settles favourably by applying knowledge of case precedent, highway code etc., in order to maximise recovery prospects.Evaluate claims with respect of quantum, liability and indemnity prospects to determine the most effective route of recovery.Communicate with insurance companies and third-party agents, using a confident telephone manner and excellent written skills to negotiate favourable settlements expeditiously. Engage in effective negotiation with third party insurers and agents, to ensure that costs recovery is maximised, and claim life-cycles minimised.Using the sopp+sopp claims management system, maintain accurate and comprehensive records of all recovery efforts and related documentation, including emails and calls, offers discussed and payments agreed or received.Record the expected and attained recovery for each claim, with respect of both liability & quantum.Use commercial awareness and industry knowledge to make accurate judgement on the prospects of success in litigation in cases of non-payment, referring suitable claims to solicitors accordingly.Use strong communication and persuasion skills to advocate for the customer's interests.Ensure customers are kept up to date with the progress of their claims Skills and experience Prior experience in debt recovery, claims management, or related roles is advantageous.Strong negotiation and interpersonal skills.Excellent analytical and problem-solving abilities.Familiarity with insurance policies, terminology, and claim procedures.Knowledge of case law and standard practice surrounding ULR and liability is beneficial.Proficiency in using relevant software and tools for data management and reporting.Adaptability and initiative to be able to adjust to the many factors that make each claim unique and react accordingly.Attention to detail and a high degree of organisational skills.Ability to work independently and as part of a team.Accountability for own performance and the importance of contributing to team success. Benefits
    33 days holiday (including bank holidays)Personal health cash plan – claim back the cost of things like dentist and optical check upsEnhanced maternity / paternity / adoption / shared parental payLife assurance: three times basic salaryFree breakfasts and fruitBirthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.
    A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen – Be accountable. Take the initiative, work fast, and do a great job.Strive for better – Be bold. Challenge the norm – make small improvements often.Win together – Be a team-player. Win together, learn together, respect each other. Read Less
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  • Transactional Finance Team Leader  

    Activate Group Limited
    - Halifax
    Apply Now
    Transactional Finance Team Leader Location: Halifax / Hybr... Read More
    Transactional Finance Team Leader Location: Halifax / Hybrid Department: Finance Contract type: Permanent / Full-time About the role We're looking for a Transactional Finance Team Leader to join our Finance team and play a key role in successfully leading and developing a team of finance assistants and senior finance assistant responsible for the organisation's purchase ledger processes, encompassing our company values and driving a continuous improvement culture. Promote working to team KPIs to ensure accuracy and adherence to the organisation's policies, controls and SLAs, whilst building and maintaining excellent working relationships with both internal and external key stakeholders. Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
    Key responsibilities • Ownership and reconciliation of team invoice processing and import activities. • Ownership of team invoice and case management for additional fees and charges. • Ownership of sales finance system banking upload. • Ownership of the reviewing and resolving jobs in the below workflow steps: Repairs complete – Invoice RequestedComplete Awaiting additional invoicesInvoicing rejected • Ensure jobs in ‘Invoice Review and Close' process are reviewed and actioned within a 48 hour SLA. • Build relationships with repairers in order to resolve any invoicing queries that may arise. • Ensure working paper items raised by the Management Accountants are cleared within the month of being raised. • Weekly reporting to management containing: Invoicing SLA, Email SLA, Workflow step progress. • Management of team processes that record and resolve non-compliant invoices. • Carrying out monthly team 1-2-1's documented in the HR system and providing areas of focus. • Providing Team development and training. • Ensuring the team manage Internal and external query resolution. • Ensure all process are documented. • Work with the internal/external teams to create process efficiencies. Skills and experience • People leadership experience • Purchase Ledger knowledge • High levels of accuracy and attention to detail • Ability to work under pressure • Advanced Excel skills • Ability to manage time and prioritise • Good verbal and written communication skills
    Benefits We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect: • 33 days holiday, including bank holidays • Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups • Enhanced maternity, paternity, adoption and shared parental pay • Life assurance at three times your basic salary • Free breakfasts and fresh fruit • A birthday surprise for everyone
    What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning. Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.
    A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
    Our purpose & values Our purpose underpins everything we do: Make someone's bad day better Our values define how we work with our team members, customers and suppliers: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job. • Strive for better – Be bold. Challenge the norm - make small improvements often. • Win together – Be a team player. Win together, learn together, respect each other. Read Less
    Apply Now

  • Bodyshop Production Manager  

    Activate Group Limited
    - Bristol
    Apply Now
    Job title: Bodyshop Production Manager Department: Activat... Read More
    Job title: Bodyshop Production Manager Department: Activate Accident Repair Hours: 45 hours per week Location: AAR Bristol, 1 Orpen Park, Ashridge Road, Bradley Stoke, BS32 4QD  We're looking for a Workshop Controller to join our team, and play a key role at Activate Accident Repair Bristol. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. Role Overview: Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop. Benefits
    33 days holiday (including bank holidays)Quarterly bonus schemeAnnual pay review Personal health cash plan – claim back the cost of things like dentist and optical check upsEnhanced maternity / paternity / adoption / shared parental payLife assurance: three times basic salaryFree breakfasts and fruitBirthday surprise for everybody! Key responsibilities Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.  Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.  Optimum utilisation of resources within area of responsibility as set out in targets.  Deliver exceptional customer service.  Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.  Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.  Monitor and control workshop output and efficiencies.  Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.  Implement the use of workshop equipment when allocating tasks.  Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.  Adhere to material wastage targets.  Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.  Skills and experience An understanding of the repair industry, vehicle legislation and trade practices.  Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.   Computer literate.  Leadership and coaching attributes.  Knowledge of repair process.  Vehicle construction knowledge.  The ability to work under pressure. What We Offer: Competitive salary (DOE)Quarterly bonus scheme (up to £700 per quarter)Supportive and professional working environmentOpportunity to grow with a dynamic and ambitious companyCareer development and progression opportunities What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning. Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.
    A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values Our purpose underpins everything we do: Make someone's bad day better Our values define how we work with our team members, customers and suppliers: Make it happen – Be accountable. Take the initiative, work fast, and do a great job.Strive for better – Be bold. Challenge the norm - make small improvements often.Win together – Be a team player. Win together, learn together, respect each other. Read Less
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  • People Administrator  

    Activate Group Limited
    - Peterborough
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    People Administrator   Location:  Peterborough... Read More
    People Administrator   Location:  Peterborough Department:  People  Contract type:  Permanent 
    About the role We're looking for a  People Administrator to join our People Team , and play a key role in providing HR administrative excellence and first-class support across the group.  Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. 
    Key responsibilities
    To manage all internal administrative processes for the People team to include: new starters/onboarding, pre-employment checks, maternity, paternity, leavers/offboarding, absence, recruitment, reporting and the preparation of necessary HR documents and correspondence. 
    To be the first point of contact for all HR and payroll queries.  Responding to all queries and resolving any issues in a timely manner in accordance with agreed SLA's. Providing general HR advice and guidance on HR processes and recognising when to escalate issues to other members of the People Team. 
    Maintain the HR system ensuring all employee data and information is captured, up to date and accurate and workflow tasks are actioned in an efficient manner.  
    Support payroll administration, looking into and resolving employee queries, working to payroll cut-offs and keeping track of payroll amendments. 
    Support recruitment administration, including CV sifting, conducting telephone interviews, liaising with People Managers and candidates and making offers of employment.  
    Create and automate reports to provide insightful data to the People Team and the wider business. 
    Ensure the HR administrative processes are effective and efficient, providing recommendations and working with the People Operations Team Leader to implement improvements where necessary. 
    Provide any other ad-hoc support to the People Team including supporting on group wide HR projects as required. Skills and experience Previous experience of working as an administrator within a HR team.   Experience of using and maintaining a HRIS.  Sound knowledge of HR processes and administrative tasks.  Must demonstrate an unquestionable level of discretion, integrity and confidentiality.  Excellent organisational and time management skills.  Mature attitude with strong communication skills and the ability to liaise with a wide range of internal and external stakeholders.  Meticulous attention to detail with first class written and verbal communication skills.  Thrives in a fast paced and rapidly changing environment.  Data gathering, analysis and reporting skills.  Strong excel skills.  Benefits
    We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:  33 days holiday, including bank holidays  Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups  Enhanced maternity, paternity, adoption and shared parental pay  Life assurance at three times your basic salary  Free breakfasts and fresh fruit  A birthday surprise for everyone   What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.  Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.  We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.  Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed. 
    A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide.  We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.  We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.  We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values  Our purpose underpins everything we do: Make someone's bad day better  Our values define how we work with our team members, customers and suppliers:  Make it happen – Be accountable. Take the initiative, work fast, and do a great job.  Strive for better – Be bold. Challenge the norm - make small improvements often.  Win together – Be a team player. Win together, learn together, respect each other. 

    Read Less
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  • Prepper / Polisher  

    Activate Group Limited
    - Bristol
    Apply Now
    Job title: Prepper / Polisher Department: Activate Acciden... Read More
    Job title: Prepper / Polisher Department: Activate Accident Repair Location: 1 Orpen Park, Ash Ridge Rd, Bradley Stoke, Bristol BS32 4QD
    We're looking for a Prepper / Polisher to join our team, and play a key role at Activate Accident Repair. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. About the role Prepping and polishing of Motor vehicles Key responsibilities Ensure customer satisfaction in the repair of motor vehicles of all types.  Carry out such work in a safe and economical manner.  Observe, recognise and report on vehicle structure and paintwork.  Interpret and implement technical instruction data.  Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card.  Attain manufacturers' and/or estimated repair/paint times.  Report all faults, defects noticed whilst working on vehicles.  Take care of equipment, special tools and personal tools.  Accurately report all components, materials and consumables used.  Safeguard the customers' vehicle and contents whilst being repaired.  Ensure that all work carried out meets acceptable safety and quality standards.  Company repair/paint times to be achieved.  Hours, components, materials and consumables used recorded.  Wastage of materials not to exceed target set by Manager for period.  No customer vehicle or contents to be damaged/lost while vehicles under repair.  Assigned apprentice to have completed training schedule for day/week.  No customer vehicle or contents to be damaged/lost while vehicles under repair.  Skills and experience Good Communication skills.  Good Decision Making/Problem solving skills.  Good H&S knowledge/awareness and compliance.  Time served repair technician.  Good time management skills  Relevant industry experience  Benefits
    33 days holiday (including bank holidays)Personal health cash plan – claim back the cost of things like dentist and optical check upsEnhanced maternity / paternity / adoption / shared parental payLife assurance: three times basic salaryFree breakfasts and fruitBirthday surprise for everybody! What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning. Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed. A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values Our purpose underpins everything we do: Make someone's bad day better Our values define how we work with our team members, customers and suppliers: Make it happen – Be accountable. Take the initiative, work fast, and do a great job.Strive for better – Be bold. Challenge the norm - make small improvements often.Win together – Be a team player. Win together, learn together, respect each other. Read Less
    Apply Now

  • Head of People - Activate Accident Repair  

    Activate Group Limited
    Apply Now
    Head of People - Activate Accident Repair  Location: Home-... Read More
    Head of People - Activate Accident Repair  Location: Home-based/remote with national travel 2-3 days per week Department: People Team Contract type: Permanent, Full-time  About the role  We're looking for a Head of People to join our team, and play a key role in leading the People Team for Activate Accident Repair, driving the Group People strategy, and ensuring that the needs of the area(s) are understood and met. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.   Key responsibilities  • Lead, manage and develop divisional People Team members, driving a culture of high performance and continuous improvement, in line with the Activate Group vision and purpose
    • Collaborate with Executive Team stakeholder(s) as part of their management team to understand their strategy, objectives and related people needs
    • Own and deliver Group People Plan activities / change initiatives into business area, leading and supporting Group-wide people projects / teams where needed
    • Work collaboratively with the wider People Team, drawing in colleagues to support initiatives as required
    • Work with stakeholders to continually evolve their functional organisational design to meet business requirements, and ensure that all roles have clear job descriptions that are evaluated in line with the Group career map
    • Produce and share people data and insights with stakeholders to identify issues and inform decision-making   
    • Design and implement local people initiatives/plans as required
    • Manage team to provide advice and guidance to people managers on employee relations issues, using a coaching style to develop their capability and encourage ownership, and ensuring that risks are identified and mitigated wherever possible
    • Support the managing performance and pay review processes in partnered business area(s), helping people managers to make robust, data driven performance and pay decisions
    • Lead talent reviews, ensuring that these are carried out regularly and that appropriate development plans are in place for all team members
    • Lead recruitment activity, developing a thorough understanding of jobs, proactively sourcing candidates, and facilitating attraction and recruitment activity to support current and future organisational needs.
    • Oversee administrative people processes ensuring they are compliant, effective and accurate – continually looking for opportunities to make improvements and efficiencies.
    • Support Group engagement survey in partnered business area(s), driving completion rates, exploring results, and developing action plans
    • Act as an ambassador for the Group Values in partnered business areas, ensuring that the link between culture and strategy is understood and that the values are embedded in every stage of the colleague life cycle
    • Member of the Wider Leadership Group, accountable for delivering in line with Group responsibilities
    • Deputise for Director of People as required.
    Experience  • Excellent knowledge of UK employment legislation and HR best practice
    • Experience of working closely with senior leaders to drive results
    • Experience of managing change initiatives
    • Experience of designing and implementing HR solutions
    • Good knowledge and understanding of partnered business area(s)
    • CIPD Level 7 qualified/working towards (or equivalent experience)
    • Payroll experience (desirable) Skills
      • Ability to influence others, including at a senior level
    • Strong relationship building/client management skills
    • Ability to work confidentially with sensitive information
    • Ability to solve complex problems based on the analysis of multiple sources of information
    • Strong verbal and written communication skills
    • Strong IT skills, including configuring HR/Payroll systems and Excel data analysis and presentation
    • Strong coaching skills
    • Project management skills Benefits  We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:   Competitive salary Bonus Scheme
    Car Allowance 
    Private Healthcare - BUPA
    33 days holiday, including bank holidays Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups Enhanced maternity, paternity, adoption and shared parental pay Life assurance at three times your basic salary Free breakfasts and fresh fruit A birthday surprise for everyone   What you can expect from us  At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.  Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.  We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.  Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.  A bit about us  Activate Group is a fast-growing business approaching 1,000 team members nationwide.  We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.  We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.  We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.  Our purpose & values  Our purpose underpins everything we do: Make someone's bad day better  Our values define how we work with our team members, customers and suppliers:  Make it happen – Be accountable. Take the initiative, work fast, and do a great job. Strive for better – Be bold. Challenge the norm - make small improvements often. Win together – Be a team player. Win together, learn together, respect each other.    Read Less
    Apply Now
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