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Acis Group
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  • Electrician - Void properties  

    - Sheffield
    Join us as an Electrician (Multi‑Skilled) and play a key role in keepi... Read More
    Join us as an Electrician (Multi‑Skilled) and play a key role in keeping our empty properties safe, comfortable and compliant. Every day brings something different — from electrical repairs and renovations across our housing stock to completing installation reports, managing materials, and using your technical know‑how to get jobs done right the first time. You’ll work closely with colleagues, diagnose issues on site, and take pride in delivering high‑quality work that makes a real difference.You’ll thrive here if you’re adaptable, safety‑focused and confident working to industry regulations. We’re looking for someone who takes ownership, keeps standards high, and embraces new skills as the job and legislation evolve. The more you put in, the more you’ll get out — and you’ll be part of a team that values craftsmanship, reliability and great customer serviceAs an Electrician, a typical day might include:Undertaking all electrical repairs and renovations identified within Acis housing stock and any other properties as instructed in both tenanted and void properties. Ensuring that the correct materials are identified and used to complete the work at the required quality standard Completing Electrical Installation Condition Reports, installation and minor works certificates. Undertaking multi-skilled works as and when required. Using and completing work details by use of a PDA hand held electronic device. Completing the necessary paperwork in relation to parts and material requisitions and orders etc., in a neat and accurate manner and on time as directed by management. Identifying where necessary, the extent of repairs and installations required on site, with the aim to complete in one visit, reporting any problems or further action required to the office. Being responsible for the regular timely maintenance and replenishment of vehicle material stocks. Liaising with tenants and your line manager concerning the timing and progress of work being undertaken. Ensuring the safe handling and storage of all plant and equipment, including regular checks for road-worthiness on vehicles for which you are responsible. Carrying out work activities in line with current Approved Codes of Practice and in accordance with Building Regulations, IEE wiring Regulations and the Electricity at Work Regulations 18th Edition. Working in a safe manner in respect of adherence to health and safety Regulations with regard to the safety of yourself, other workers, customers and the general public. Carrying out work to localised risk assessments as your individual work task requires. Being flexible in working hours as the job demands. Undertaking further training and qualifications as the job role and changing legislation demands. What we are looking for: 17th/18th Edition certification as a minimum standard and willing to learn new work streams – we’re all about cross-skilling our people. You have a full NVQ level three in an electrical qualification or equivalent. You’re happiest carrying out electrical installations, rewires, fault-finding and testing. Motivating, coaching and supporting within your team is one of your biggest drivers. Nothing makes you happier than seeing someone progress, knowing you helped them get there. You have at least 2 years’ experience working in the domestic Electrical field. You can demonstrate a good understanding of the requirements under the Electrical regulations. You can evidence good skillsets in the area of gas installations and repairs, and with this can provide evidence of past achievements in other similar roles. A full UK driving licence. Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives. 2391 or equivalent in section and testing. 
    What will make you stand out from the crowd (but not essential):Fire alarm or emergency lighting testing experience. 2400 or equivalent in electrical design. You hold a gold CSCS skills card. You hold additional qualifications in the following areas: commercial gas; oil; solid fuel; renewable energy; unvented hot water systems; water regulations; and building regulations. Being part of the Acis team, you’ll get:Generous holiday entitlement – 25 days annual leave every year plus bank holidaysPension contributions up to 10%Company vanThe opportunity to undertake professional training, funded by us.One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much moreBenefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchersLong service awards for our loyal employeesCycle to work schemeEmployee Assistance Programme to give you confidential advice and support, when you need itProfessional membership subscription to support your continuous professional developmentDeath in service benefit as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need Read Less
  • Customer Service Advisor  

    - Gainsborough
    Ready to be the voice that makes someone’s day?  Join us as a Customer... Read More
    Ready to be the voice that makes someone’s day?  Join us as a Customer Service Advisor and step into a role where no two days are the same. You’ll be at the heart of Acis — answering calls, chatting with customers online, welcoming visitors, and keeping our office running smoothly. From handling online enquiries to owning complex cases and supporting colleagues across the organisation, you’ll be the person who brings calm, clarity and great service to every interaction.You’ll thrive here if you’re someone who speaks up for what’s right, loves working collaboratively, and takes real ownership of your work. We’re looking for people who bring personality, passion and a problem‑solving mindset — people who don’t just spot issues but help shape better ways of working.If you’re driven to deliver first‑time resolutions and create brilliant customer experiences, this is where you belong.As a Customer Service Advisor, a typical day might include:Answering calls to customersHanding customer enquiries via our digital channels such as livechat, our portal or textingResponding to social media enquiriesDealing with visitors to Acis House.Ordering office supplies, and maintaining efficiencies.Own all incoming and outgoing post and deliveries.Owning and following through a complex customer enquiries including the resolution of frontline complaintsFully updating our systems in live timeSupporting colleagues across the organisation so that knowledge is shared and customer queries can be resolved as efficiently as possibleIdentifying areas for improvement and helping to progress thisSupporting the first time resolution of customer enquiries and meet our organisational targets on front line service deliveryWorking independently ‘out of hours ’handling emergency calls and digital enquiriesSome of the experience/skills we need to consider you (dont worry if you dont tick every box): Good standard of education, with strong numeracy and literacyExperience of working in a fast paced, customer focussed office environment dealing with enquiries via the telephone, digital methods, social media and face to faceStrong IT skills with experience of utilising a customer relationship management systemCustomer focussed and experience of resolving complaintsAbility to work effectively as part of a teamAble to portray a positive professional image and have empathy with Acis’ aims and valuesHave a nonjudgmental, approachable and calm approach to communicating with our diverse and vulnerable customersAbility to be flexible with working hours to meet the needs of the business.Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives.What will make you stand out from the crowd:Proactive in seeking resultsAble to make quick and logical decisions in line with current policies and information availableKnowledge of providing customer support via social media and digitally.Experience of repairs diagnosisYou’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience and do what is right for your customers.Being part of the Acis team, you’ll get:Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays (pro rata)Pension contributions up to 10%The opportunity to undertake professional training, funded by us.One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much moreBenefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchersLong service awards for our loyal employeesCycle to work schemeEmployee Assistance Programme to give you confidential advice and support, when you need itProfessional membership subscription to support your continuous professional developmentDeath in service benefit as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need Read Less
  • Construction Tutor  

    - Scunthorpe
    We are currently seeking a dedicated and adaptable Construction Skills... Read More
    We are currently seeking a dedicated and adaptable Construction Skills Tutor to join our team in our Post-16 alternative provision setting. Youll be working with learners who haveEducation, Health and Care Plans (EHCPs)and may sometimes display challenging behaviours. Our learners thrive with tutors who are patient, enthusiastic, and genuinely committed to helping young people overcome barriers an...































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  • Income Management Officer  

    - Gainsborough
    Join us as an Income Management Officer and play a key role in support... Read More
    Join us as an Income Management Officer and play a key role in supporting our customers to keep their homes secure while helping us manage and reduce arrears. You’ll balance empathy with clear decision‑making, working closely with customers, partners and colleagues to find the right solutions as their circumstances change. No two days are the same, and your ability to adapt, persuade and stay focused on results will make a real difference. This is a 28‑hour‑per‑week role, and you can choose how to spread your hours across either Monday–Thursday or Tuesday–Friday.As an Income Management Officer, a typical day might include:Being proactive and reactive all at the same time! Reviewing our customers’ accounts to see what action is required and responding to queries Contacting customers in lots of ways to understand their financial position - discussing their rent accounts and arranging paymentsLiaising with partners, stakeholders and wider internal teams to put in place solutions and support for our customersSupporting customers when their situation or benefit status changes, to ensure their home is secure and they understand what needs to be doneRepresenting us in court on a possession hearing, or at external meetings around income and arrearsCompleting electronic records (we’re going paperless) to ensure we are compliant from an audit perspective including preparing court cases, processing rent refunds and recording conversations on our CRM.What we would like to see to take your application to the next stage (dont worry if you dont tick every box!): The ability to persuade customers, stakeholders, and even internal teams. You’ll be constantly balancing support and targets, so its essential you have the skills to persuade peopleYou’ll be able to adapt. The team constantly changes its approach for rent collection dependant on our priorities, the external environment and the customers situation – so you need to be comfortable that no two days will be the sameA results focus. The team is target driven, and setting and achieving targets needs to be what energises you Flexibility to be where are customers are – and when they need usExperience of income recovery or credit control processes, procedures and regulations is a mustA customer first attitude. Whilst our role is to ensure we collect income owed to us, we do this with our customers in mind every step of the way. Decision making, processes and the customer service we offer needs to be best in class. Experience of managing direct relationships with customers under challenging circumstancesExperience of liaising with others, whether that’s internally or with wider stakeholders such as DWP, to resolve payment queries, maximise income and minimise arrears The ability to see the bigger picture for each and every customer whilst still achieving individual goalsStrong numeracy skills and an ability to analyse and interpret dataGood all-round IT skills Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives....and what will make you stand out from the crows but is not essential:Experienced in the use of Orchard Housing Management systemUnderstands the importance of equality and diversity, and is committed to performing in line with these principlesKnowledge of legislation relating to rent and service charge settingYou’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.Experience of preparing and presenting debt recovery cases for courtA good working knowledge of Universal Credit and other benefitsExperience of working with people with complex needs to provide guidance and support – and an IAG qualification at any level even better!Being part of the Acis team, you’ll get:Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays (pro rata)Pension contributions up to 10%The opportunity to undertake professional training, funded by us.One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much moreBenefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchersLong service awards for our loyal employeesCycle to work schemeEmployee Assistance Programme to give you confidential advice and support, when you need itProfessional membership subscription to support your continuous professional developmentDeath in service benefit as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need Read Less
  • Skills Tutor  

    - Mablethorpe
    Step into a role where you’ll spark confidence, unlock potential and c... Read More
    Step into a role where you’ll spark confidence, unlock potential and change lives every single day. As a Skills Tutor, you’ll bring learning to life through dynamic teaching, tailored 1‑to‑1 support and meaningful connections with partners and employers. If you’re driven, people‑focused and ready to make a real impact, this is where you can do work that truly matters.As a Skills Tutor, a typical day might include:Delivering an effective and motivating curriculum across sites as required Ensuring our curriculum intent is embedded in all teaching, and sequencing is achieved through all deliverySupporting the creation of schemes of work, lesson plans and appropriate teaching resources for own teaching sessionsComplete funding paperwork and other admin duties as required in line with guidelines.Supporting learners on a day-to-day basis to address obstacles, raise confidence and self-esteem, develop social and work skills and achieve goalsDeveloping and supporting links and engagement activties with partner organisations and employers in order to develop new opportunities for learners (eg. activities to promote personal and social skills, work placements, development of tutorial sessions and CPD activities)Helping learners to identify and record progression opportunities - further learning, apprenticeships or employmentTo complete learner records and monitoring reports To help develop techniques to monitor progress and evaluate the programmes, including effective ways of encouraging learner feedbackLead on the involvement of young people in our programme development through learner voice activitiesTo help with the achievement of organisational recruitment and quality targets across all programmesTo work effectively with other members of the team across the organisation to share practice and develop the quality of the programmeBeing responsible for Quality Assurance of your teaching to ensure our learners receive the best service possible. Planning, preparing, delivering and evaluating all the courses you deliver across the provision. Lead on course outline information and schemes of work for courses you deliver, ensuring all is in place at all times. Monitoring, marking and assessing learners’ work and progress preparing learners to succeed in achieving their qualifications, delivering and sourcing high quality support for our learners as required. Carrying out a pastoral role as a personal tutor to students, including conducting tutorials and regular reviews on a one-to-one basis with learners.What we'd like to see on your CV:Relevant professional/Subject qualifications at least to level 3 or an in-depth knowledge and substantial experience in the subject area. Teaching qualification appropriate for working in Post 16 Sector, and/or willingness to undergo further training. L3 Education and Training or willingness to undertake thisAwareness of the needs of underachieving and disengaged young peopleAbility to deal with behaviours that challenge at timesExperience of working positively with young peopleGood time management and organisational skillsGood standard of English, maths and ICTExperience of delivering within a community setting to all agesResilience. Working with us is a challenging but rewarding career. You’ll be helping to bring real change to our customers’ lives.Experience of working to achieve targets in a timely mannerAbility to work as a team, under pressure and in a fast-paced environmentBeing part of the Acis team, you’ll get:Generous holiday entitlement – 25 days annual leave plus bank holidays enhanced pension contributions The opportunity to undertake professional training, funded by us.One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much moreBenefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchersLong service awards for our loyal employeesCycle to work schemeEmployee Assistance Programme to give you confidential advice and support, when you need itProfessional membership subscription to support your continuous professional developmentDeath in service benefit as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process including an Enhanced DBS check and you will be required to complete a self declaration form at interview stage. Please note this role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from regulated activity. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need Read Less
  • Multi skilled plasterer  

    - Gainsborough
    Your role is all about delivering amazing service for our customers, c... Read More
    Your role is all about delivering amazing service for our customers, completing your work to an excellent standard and really taking pride in helping our customers have homes they love.As a Plasterer, a typical day might include:Undertaking all types of plastering walls and ceilings, basic tiling and decorating, Brickwork, concreting, roof repairs and general Ground works.Damp / Mould worksYou’ll do work including both emergency and scheduled responsive repairs as well as more extensive renovation works to properties.Working closely with tenants and your line manager concerning the timing and progress of work being undertaken.Carrying out localised risk assessments as your work requires.Following the Code of Conduct for the repairs and maintenanceProviding (and being proud of) a high-quality service to customers.Maintaining a full tool kit to enable all reasonable duties to be undertaken as the post dictates.Using ladders, step ladders, scaffolding and hydraulic platforms where needed.Lifting of materials and component part, tool kits, ladders and power toolsWhat we need to see on your application:You’ll have an NVQ Level 2 in a specific trade (such as painting and decorating or plastering) or equivalent skills with the ability to undertake other work You’ll have several years’ experience of repairs and maintenance work within both empty and tenanted properties A good understanding of the construction industry in particular the building trade including surrounding legislation A good knowledge of social housing Experience of working within social housing You’ll have the ability to plan ahead to ensure that all jobs can be completed on time, first time. Basic IT skills and experienced user of Microsoft applications, using mobile a devices to find data and documentation and to record information  Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives.What you'll get as part of the team:25 days annual leave plus BH's Additional pay elements for call out and out of hours working (where relevant)Company van for work use with fuel cardEnhanced pension – matched contributions up to 10%The opportunity to undertake professional training which will be funded by us, as will any relevant professional membership subscriptionsStaff benefits with Paycare – A fantastic health and benefits schemeBenefits with Acis Perkz – a discount scheme offering hundreds of savings from food shopping to holidays Employee recognition scheme. We ensure we recognise and thank our team with various rewardsEnhanced maternity and paternity scheme Cycle to work schemeEnhanced sick pay scheme Employee Assistance Programme to give you confidential advice and supportDeath in service benefit amounting to 3 times annual salary as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany