Are you a hands-on supervisor who takes pride in turning a building into a welcoming home? We are looking for a Site Services Supervisor to drive excellence across our student portfolio.In this dynamic role, you’ll be the bridge between strategic management and on-the-ground action. You won't just sit behind a desk; you’ll lead by example—mentoring your maintenance and housekeeping teams, overseeing major summer works, and managing contractors to ensure our facilities are safe, compliant, and stylish. From project managing remedial works to building positive relationships with our students, you will ensure every Move-in Weekend starts with a wow moment. If you are a problem-solver who balances technical repairs with people management and data-driven reporting, we want to hear from you.As a Site Services Supervisor, a typical day might include:Supervising the site maintenance and housekeeping teams across both sites to ensure that they are delivering a high level of service and following relevant policy and procedures. Being out on sites completing repairs, problem solving, replacing and renewing when necessary, and ultimately delivering a high quality maintenance service that meets all of our service standardsConducting people management tasks including 1-2-1’s, mentoring, coaching, communicating to management Working alongside the Site Services Officers and taking accountably for driving and delivering a culture of safe and complaint practices. Managing contractors including procurement, on-boarding, quality management and payments. Supporting the teams with the maintenance and compliance of the building and building fabric, including repairs and redecoration as required. Leading by example and always delivering high quality work.Overseeing the use of all IT platforms and databases to keep abreast of performance, exporting and reporting on data in an accurate and timely manner and using it to drive improvement. Leading on our summer works program and ensuring things are well organised, effectively communicated to all stakeholders and delivered to the tight timeframes. Maintain strong, positive relationships with students to ensure satisfaction with facilities and services, and resolve any issues in a timely and professional mannerProject managing remedial works throughout the year, ensuring that any necessary corrective actions or improvements are completed on time, within budget, and to the required standards. You will be responsible for coordinating schedules, resources, and contractors, and ensuring all works are well-managed and documented. Maintaining accurate records in areas such as asset and stock management.Working as part of the teams to help promote and welcome our people at Open Days and Move in WeekendsSome of the experience/skills we need to consider you: Supervisory/ management and leadership experience. Experience of leading a highly motivated team achieving strong outcomes.Able to demonstrate maintenance skills of at least intermediate level in joinery, plumbing and decorating.Experience of using your repair and maintenance skills in the housing/ accommodation sectorA strong understanding of health and safety and building safety legislation and its impact on the Accommodation and Housing Sector.Experience of converting health and safety and building safety legislation into operational practices.Working or have worked within Purpose Built Student Accommodation or Housing Sector.Knowledge and experience of safe working systems of work, health and safety and building management.Experience of working in a fast past environment ensuring your team are working to tight deadlines and prioritizing work effectively. Great IT, data analysis and report writing skills. You’re a positive, energized and enthusiastic person, with a real zest for helping others and providing excellent services.Resilience. Working in the education, support and employment sectors is a challenging but rewarding career. You’ll be helping to bring real change to peoples’ lives.Hold a UK driving license or the ability to travel between sites on a regular basis.What will make you stand out from the crowd:Qualification in Joinery, plumbing or construction would be a fabulous addition.A management qualification would evidence your knowledge nicely, but you must have a willingness to attend training and continually look to improve your skills and knowledge. IOSH or NEBOSH qualified would be great First Aid and Mental Health First Aid trained or a willingness to partake in further training would be helpfulYou’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.Being part of the Acis team, you’ll get:Generous holiday entitlement – 25 days annual leave)Matched Pension contributions up to 4%The opportunity to undertake professional training, funded by us.One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much moreBenefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchersLong service awards for our loyal employeesCycle to work schemeEmployee Assistance Programme to give you confidential advice and support, when you need itProfessional membership subscription to support your continuous professional developmentDeath in service benefit as part of our pension schemeAs soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need
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