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  • Night Auditor 30 hours  

    Accor
    - York
    Apply Now
    Company DescriptionOur mission at Novotel York Centre is to create mem... Read More

    Company Description
    Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.As part of our team you can have:Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
    Job Description
    Your activities include:Welcoming and checking in and out of guests;Welcoming our late arrival guests and farewelling our early departures.Managing daily reconciliation of hotel outlets and completing daily revenue postings.Preparing and distributing relevant reports to inter departments.Managing and confirming reservation details and accounts for in-house guests details ensuring all details are recorded accurately.Collating paperwork for departures and coordinate with the Front Office team.Providing supervision and support to the Front Office team and other departments when required.Responding to guest enquires and requests in a timely manner.Ensuring an effective handover of issues is conveyed at the start and end of each shift between Night Audit and Reception.Maximising guest satisfaction as well as the safety and security of the property.Attending to guests requests efficiently and effectively in order to ensure total customer satisfaction.Cleaning of public areas in the hotel
    Qualifications
    We are looking for someone with the following profile:Clear and effective in speech and writing;Good knowledge of the English language;Is oriented towards guests and colleagues;Takes responsibility and is not afraid to make decisions;Previous hotel reception experience will be a benefitAble to work week nights and weekend nights.
    Additional Information
    The successful candidate will already have right to work in the UK."Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."Information on the processing of personal dataWhen you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Read Less
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  • Reception Team Member  

    Accor
    - Southampton
    Apply Now
    Company DescriptionJoin us at Accor, where life pulses with passion!​A... Read More

    Company Description
    Join us at Accor, where life pulses with passion!​As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitalityis a work of heart,​
    Join us and become a Heartist®.
    Job Description
    Reception Team Member
    First impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
    What is in it for you:On the job training and personal development opportunitiesWorking across two hotel brands, Novotel and ibisUniform and staff meals providedDiscounts at Accor Hotels Globally What you will be doing:Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
    Qualifications
    Good with computers and microsoft applications
    Service focused personality is essential
    Additional Information
    Experience is an asset
    Prior experience working with Opera or a related system is a benefit, but not essential
    Fluency in English
    Additional languages are a plus

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Read Less
    Apply Now

  • Maintenance Technician, The Savoy Hotel  

    Accor
    - London
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    Company DescriptionThe Savoy is one of the world's most iconic hotels.... Read More

    Company Description
    The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025HR in Hospitality Awards 2025:🏆 Excellence in Employee Experience🏆 HR Team of the Year🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally WebsterInstitute of Hospitality Awards 2025🏆 Talent Development Team of the Year
    Job Description
    Job Title: Maintenance Technician Department: Engineering Inspired and Supported by: Engineering Manager Salary: £36,878 including service chargeYour purpose will be: To assist with maintaining and improving the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical and plumbing You will be accountable for: Identifying and carrying out all maintenance/redo requirements Keeping systems in top operating condition Maintaining highest standards for the maintenance and safe operation of issued tools and equipment Carrying out PPM checks in rooms and responding to guest requests Identifying opportunities for engineering related improvements across the hotel Your key responsibilities & contribution will be: To respond to all guest repair and departmental repair requests promptly To complete PPM checks of the hotel rooms To be help the shift engineers respond to guest requests To regularly check stock and to report to supervisors what needs ordering Communicate rooms and areas needing repair and time lines on how long the work will take To meet all service standards in every guest interaction To keep all equipment and tools provided by the hotel are kept in good repair To work well alongside other departments and other colleagues within the department to ensure smooth running of the hotel Communicate any delays due to any unforeseen problems in a timely manner so expectations can be managed To keep work areas clean and tidy at all times and use signage provided by the hotel Coverage of shifts if needed and given notice to do so Maintaining a high standard of personal grooming and appearance 
    Qualifications
    What you will need to do in this role? 1 – 3 years engineering background Basic plumbing and electrical (supported by qualified electrician). Excellent communication skills, both verbal and written with the ability to communicate effectively with people of all levels Enthusiastic and positive personality with the ability to build trusting relationships Ability to multi task and problem solve in a fast paced environment Keen eye for detail Strong problem solving skills Proven organisational skills. Work well on your own. Able to set and meet deadlines with quality results Flexibility to work different shifts including night shifts Aspirational in nature and want to improve your engineering knowledge within the department 1 – 3 years’ experience in a luxury hospitality environment Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. 
    Additional Information
    What’s in it for you?Competitive salary and additional service chargeLife insurance and pension31 days of holiday (including public holidays)Exclusive discounts:Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants20% off at other Gordon Ramsay restaurants and Restaurant 1890Free stay for two at The Savoy after successful probationColleague restaurant, gym, interfaith prayer room and wellness roomLaundry servicesCashback for wellbeing/healthcare expenses; HSF & PerkboxEmployee assistance programVirgin Active and The Gym Group membership discountsCycle-to-work schemeSeason ticket loan for commutingAnnual optician reimbursements of £100Local discounts for F&B and retail Read Less
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  • Pastry Chef de Partie  

    Accor
    - London
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    Company DescriptionRaffles London at The OWO on London’s Whitehall, un... Read More

    Company Description
    Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. ​
    Job Description
    An exceptional opportunity presents itself for a Pastry Chef de Partie to join the Food & Beverage Department at Raffles London at the OWO.Reporting into Executive Pastry Chef, you will contribute a as junior leader to promote and exemplify our values and kitchen culture.Overseeing a section of the daily business to ensure hygiene, food and service standards, culture and quality are always delivered. To undertake any specific function of any Raffles kitchens/ kitchen management as delegated by the Executive Pastry Chef and Senior Sous Chef/Sous Chef and/or Head Baker.Understands that the pastry department work as one team to support and be directly responsible for the quality, production and service for pastry/dessert/bakery in all outlets within the hotel including but not limited to the restaurants, events, private dining and canteen. Specifically, as the Pastry Chef de Partie your responsibility’s will include:Maintaining and running of section including the supervision of Demi Chef de Parties and commis on the sectionMaintain stock control, ensuring that sections stock levels and production are in line with business levels.Be environmentally conscious and works towards a low waste operation.Contribute to the effective management of costs, zero waste factor.Collating recipes for new dishes.working as required on a rota basis based on hotel, outlet and event hours of operation.Ensuring that you are aware of and able to advise employees on the correct policies and procedures.Providing constructive and corrective feedback to Demi Chef de Parties and CommisMaintaining and running of kitchen in Sous chefs absenceParticipating in the service in all kitchen outlets as business demands.Supporting and checking that kitchen rotas meet demands of section business levelsUnderstanding and communicating with supervisors if there is a need for overtime on the section.Working with, coaching and supporting the team members on the section.Working with all supervisors, HODs, chefs and supporting departments to communicate effectively and positively the needs of the operation.Who are we looking for? A proven track record and ability to provide high levels of service under pressure.Exceptional communication and customer service skills, both written and spoken.An understanding and willingness to contribute to a 24h operational schedule when required.Excellent leadership skills where a positive kitchen culture is created by strong values.Previous relevant experience as Chef de Partie in a luxury/Michelin star/5star environment.A creative approach to the production of high-quality food.
    Additional Information
    Why join our Raffles team? Not only will you be joining one of the world’s best hotels you will also receive great benefits including:28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whist on duty.Free dry cleaning for uniform.Employer pension contribution of 3%Enhanced sick pay.Enhanced maternity, paternity and adoption pay.Life Assurance 1x salaryEmployee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor’s extensive brand portfolio.What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.Belonging: We celebrate our differences. We support each other and we always stand together.Integrity: We build trust through mutual respect and being authentic.Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special. Read Less
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  • Chef de Partie  

    Accor
    - London
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    Company DescriptionCome and join us in bringing the Raffles experience... Read More

    Company Description
    Come and join us in bringing the Raffles experience to LondonThe Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses. This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. ​
    Job Description
    Reporting into Executive Chef, you will assist Sous Chefs in the preparation and service of food ensuring that the highest standards are always maintained and to ensure that the Kitchen areas designated, equipment and utensils are always kept clean & tidy to the standards required by the HotelSpecifically as the Chef de Partie:Using the scale, timers, probes to achieve consistency in your work.Following the methods and recipe as outlined in communication.Be environmentally conscious and works towards a low waste operation.Maintaining and running of section.Correcting stock rotation of food and ordering levels via correct channels.Involvement in production and development of dishes for all outlets, setting standards.Ensuring that the rotas are managed in a fair manner to ensure that guest / business needs are met.Monthly communication meetings are arranged and attended.Nightly briefings are held with sous chef.Employees are regularly given feedback on their performance.Maintaining and running of kitchen in Sous chefs absenceMaintaining discipline in the departmentMonitoring training of all members of junior kitchen staff and assessing progressEnsuring Correct Storage and labelling of food stuffs, equipment, and dry goods in all kitchen areas by people responsibleAdditional responsibilities in absence of line manager or senior employee.Performing other duties as required or assigned including working in a different department or restaurant, than usually assigned.Always able to explain services to guests, visitors, and employeesResponding promptly to the service needs of the guests, employees, and visitors.New colleagues are assisted in becoming familiar with the workplaceWho are we looking for? Excellent communication skills where a positive kitchen culture is created by strong values.Previous relevant experience as CDP or high performing Demi CDP.A creative approach to the production of high-quality food.
    Qualifications
    Qualifications, Skills & ExperienceEssentialTo work as required on a rota basis.A proven track record and ability to provide high levels of service under pressure.Exceptional communication and customer service skills, both written and spoken.Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.An understanding and willingness to contribute to a 24h operational schedule when required.DesirablePrevious experience at a demi chef de partie level or higher.Ability to confidently lead and run a section.Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.
    Additional Information
    Why join our Raffles team? Not only will you be joining one of the world’s best hotels you will also receive great benefits including:28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whist on duty.Free dry cleaning for uniform.Employer pension contribution of 3%Enhanced sick pay.Enhanced maternity, paternity and adoption pay.Life Assurance 1x salaryEmployee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor’s extensive brand portfolio.What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.Belonging: We celebrate our differences. We support each other and we always stand together.Integrity: We build trust through mutual respect and being authentic.Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special. Read Less
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  • Chef de Partie  

    Accor
    - London
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    Company DescriptionJob DescriptionReady for a sizzling career move? We... Read More

    Company Description

    Job Description
    Ready for a sizzling career move? We are looking for a Chef De Partie to work at Mam London, part of Novotel London Blackfriars. You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.
    What you will be doing:To run and supervise any kitchen section to the required standards set by the Head ChefTo ensure all preparation of the designated section is complete and ready for each serviceEnsure good stock and waste control is practisedBe responsible for the quality control of stock and prepared foodsExecute cooking to the expected high standard quickly and efficientlyEnsure the cleanliness and organisation of designated sectionSupport head (sous) chef in delivering required standard of foodAppropriately delegate jobs to junior chefs and apprentices and support them in their developmentMaintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performancePerform other duties as assigned by the head chef and managementSeek to ensure that all hotel guests and non-residents enjoy the best experience possible
    Qualifications
    Your experience and skills include:
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively and collectively as part of a team
    Additional Information
    Service ChargeHourly rate : £15.46/hPension SchemeA Discount Card to be used in Accor Hotels WorldwideComplimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)Training & DevelopmentAdditional holidays with serviceInternational Development OpportunitiesAnd more: recommend a friend scheme; Employee Advisory Service
    Our commitment to Diversity & Inclusion:"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration." Read Less
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  • Floor Manager - Rondo  

    Accor
    - London
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    Company DescriptionWe are looking for an Floor Manager to be part of o... Read More

    Company Description
    We are looking for an Floor Manager to be part of our team for The Hoxton, Holborn.Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks.
    Job Description
    What you'll do...Ensuring the restaurant/bar area are H&S compliant for each shiftRun the daily briefing for the restaurant/bar teamCoordinating and running the reservations systemDrafting Floor plan based on coversSupporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock countsSupport the Restaurant AGM on training of wine, food and beverage menusCash handling and daily reporting of revenues as per hotel SOP’sLabour schedulingResponsible for the service on the floor and barResponsible for the safe opening and closing of the restaurantWorking with the culinary team on menus, service and product availability
    Qualifications
    What we're looking for...You are the person that knows everyone, and they all know you.Nothing is an issue for you - you know what our guests want even before they do.Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.You understand hospitality, it’s in everything you do.You pay attention to the details and care about creating great work.You’re looking for a place where you can be you; no clones in suits here.Passionate about creating memorable experiences for others, be they guests or colleagues.You’re not precious. We leave our egos at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way..
    Additional Information
    What's in it for you...Competitive salary banding plus tronc28 days holidays (inclusive of bank holidays), pension, and life insurance.A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeingIt’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aidersTreat yourself once in a while with lots of retail & hospitality perks through our partnersEnjoy a free night at The Hoxton and a meal for two when you first start with usGoes without saying, but we’ll feed you during your shiftExcellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!Lots of opportunity to progress and switch it up as part of a global family of brandsTraining to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at workExtra time off to volunteer with one of our partner charitiesRegular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!Enhanced family leave for when you’re expanding your familyAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Read Less
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  • Night Team Member (Maternity Cover)  

    Accor
    - London
    Apply Now
    Company DescriptionOur mission at IBIS Budget Whitechapel is to create... Read More

    Company Description
    Our mission at IBIS Budget Whitechapel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!Ready to discover more? Get in touch with us. We would love to hear from you.One more thing…Salary - £ 14.44 / hourFixed Term Maternity Cover for 6 months - Working 3 nights a week (23.4 hours a week).Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)Talent gym accessStylish and functional uniform providedDelicious complimentary meals on duty prepared by our creative chefsDiscounted hotel rates all over the world in Accor HotelsGrow your skills and learn more through our ApprenticeshipContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)If you feel you are the right candidate for the role as our Night Team Auditor, please click ‘apply’ now! We’d love to hear from you!
    Job Description
    As our next Night Auditor, you…Are the ‘face of IBIS Budget Whitechapel’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Contract (Maternity Cover for 6 months) - Fixed Term, 3 nights a week (23.4 hours a week).Be responsible for the reception desk and processing of night audit and nightly reportsAssist security with monitoring building securityAid in the operations for the day team to ensure exceptional service is provided around the clockWork the unique night shifts at our hotel from 11pm to 7.18amKeep tables and service areas clean and tidy as per procedure manual.Take responsibility for your designated section and station.Any other reasonable request as required by your Supervisor or Hotel Management.Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
    Qualifications
    What we are looking for: A self-starter with the ability to work unsupervised.A can do attitude for multitasking.Flexible to work 5 days a week on a rotation basis from Monday to Sunday. Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactionsA fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on.Night Audit experience is highly regarded as this role will provide a great career path into other areas of operations or finance.
    Additional Information
    Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belongInformation on the processing of personal data –When you submit an application to IBIS Budget London Whitechapel, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Read Less
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  • Nights Guest Service Manager  

    Accor
    - Barnsley
    Apply Now
    Company DescriptionJob Descriptionibis Styles Barnsley is looking for... Read More

    Company Description

    Job Description
    ibis Styles Barnsley is looking for a dependable, welcoming Guest Service Manager to deliver great customer service during the night. The role is based on working 16 hours a week, with a competitive salary of up to £12.70 per hour and great benefits including a day off for your birthday, discounts at hotels and opportunities for career progression.You'll have one years' experience in a customer-facing hotel position and experience doing nights would also be a significant advantage. We need people who are open, welcoming and who know what great customer service looks like! You'll be checking guests in and out at Reception, answering questions and supporting them during your stay as well as supervising, motivating and leading any colleagues on shift. There will be occasional where you'll be working solo, so you need to be responsible, reliable and confident. You'll need to be confident using a computer as you might be running reports overnight and as we're one big team, you can also expect to be pulling the odd pint, taking some food orders, checking the security of the hotel and turning your hand to whatever's needed to ensure our guests have a great stay. You'll be working 16 hours a week, which could including a mix of midweek and weekend shifts. As you'll be serving alcohol, we do require applicants to be 18 years of age or older.If this sounds like a role that's right up your street, we'd love to hear from you.
    Qualifications
    - 1 years' experience in a similar role- Ideally, experience working nights
    Additional Information
    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Read Less
    Apply Now

  • Multiskilled Night Team member - Full Time  

    Accor
    - London
    Apply Now
    Company DescriptionOur mission at IBIS London City Shoreditch is to cr... Read More

    Company Description
    Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!Ready to discover more? Get in touch with us. We would love to hear from you.One more thing…As part of our team you can have:Salary - £ 14.44 / hourFree night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)Talent gym accessStylish and functional uniform providedDelicious complimentary meals on duty prepared by our creative chefsDiscounted hotel rates all over the world in Accor HotelsGrow your skills and learn more through our ApprenticeshipContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)If you feel you are the right candidate for the role as our Multiskilled Night Team Member, please click ‘apply’ now! We’d love to hear from you!
    Job Description
    As our next Multiskilled Night Team Member, you…Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Contract - Full Time, Permanent , 39 hours / Week.Be responsible for the reception desk and processing of night audit and nightly reports.Assist security with monitoring building security.Aid in the operations for the day team to ensure exceptional service is provided around the clockWork the unique night shifts at our hotel from 11pm to 7:18am.Take food & beverage orders, prepare & deliver orders promptly to the guest from our food and drinks menu during the shift.Perform the F&B and Bar tasks primarily and work in the reception as and when required.Willing to learn & serve hot / cold beverage, cocktail, mocktail, beer etc. from the F&B menu.Keep tables and service areas clean and tidy as per procedure manual.Maintain hygienic food service techniques during service.Take responsibility for your designated section and station.When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive sellingEnsure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.Any other reasonable request as required by your Supervisor or Hotel Management.Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
    Qualifications
    What we are looking for: A self-starter with the ability to work unsupervised.A can do attitude for multitasking between reception and F&B.Flexible to work 5 days a week on a rotation basis from Monday to Sunday. Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactionsA fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on.Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance.
    Additional Information
    Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belongInformation on the processing of personal data –When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Read Less
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