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Accent Group
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  • Specialist Housing Partner (Independent Living Housing Officer)  

    - Peterborough
    Specialist Housing Partner (Inde... Read More
    Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter  Location: Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite.  Salary: £29,580 per annum, pro rata  Permanent, part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday.  Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.   It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.    For a career that means more and makes a meaningful impact on society, this is the place to be.   The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good. What You’ll Do: Be a visible, supportive presence in our schemes, building strong relationships with residents. Work closely with lettings teams to ensure smooth move-ins and positive first impressions. Encourage community engagement and help residents live independently for as long as possible. Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life. To view/download the Specialist Housing Partner (Independent Living Housing Officer) job description please click . Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you   Experience delivering housing management services within a specialist or generic housing context. CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience Strong understanding of anti-social behaviour management and rental income collection processes. Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. Knowledge of safeguarding practices within a housing context. Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will under go a DBS check. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect
    A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. This will be via Teams.  Stage 2: A Place to Show Your Strengths
    An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. This will be in person at the scheme.  We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.  Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email:  "PeopleServices@accentgroup.org".  Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.   Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. Read Less
  • Maintenance Surveyor (Repairs & Voids)  

    - Bradford
    Maintenance Surveyor (Repairs &... Read More
    Maintenance Surveyor (Repairs & Voids) A place to make things happen  Salary: £40,200 per annum Location: Yorkshire including Leeds, Bradford, Wakfield, Huddersfield, Keighley and Shipley. Hybrid with travel across your patch to meet business and customer needs. Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.  We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.   We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.   If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.   About the role  As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for up to 800 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.  The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.  To view/download a full Maintenance Surveyor job description please click .  Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.     Plus an additional £1,250 per annum essential user car allowance.  About you   You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.    Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect
    A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
    Planned date: 5th December Stage 2: A Place to Show Your Strengths
    A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
    Planned date: Wednesday 10th December at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future  We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.  And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.  We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.  If you have any queries about the role, please email:   "PeopleServices@accentgroup.org".   Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.  If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.    Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.  Read Less
  • Senior Data Analyst  

    - Bradford
    Senior Data Analyst A... Read More
    Senior Data Analyst A place to drive change  Location:  Bradford or Peterborough, Hybrid with travel as required.  Salary: £46,022 per annum Permanent, 35 hours per week, Monday – Friday 9am to 5pm. We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.   We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.   If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.   About the role  Ready to turn data into decisions that shape the future?
    At Accent, we’re on an exciting journey to transform how we understand and serve our customers. We’re looking for a Senior Data Analyst who thrives on curiosity, stakeholder engagement, and delivering tangible value – not just building dashboards, but driving real outcomes. You’ll play a critical role in shaping Accent’s customer strategy and operational excellence. Your insights will directly influence service improvements and customer satisfaction. This isn’t about reporting for reporting’s sake, it’s about moving the dial and enabling proactive decision-making. What you’ll do Lead performance reporting that drives strategic decisions. Develop predictive models to anticipate customer needs. Enable and evolve our data platform and CRM capabilities. Collaborate with internal stakeholders to ensure data-driven influence across the organisation. Help build a data community at Accent – knowledge sharing, external speakers, and fresh ideas welcome. To view/download the Sneior Data Analyst job description please click . Salary The spot salary for the Senior Data Analyst post is £46,022 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.   About you: Proven experience in data analysis with a strong track record of creating performance reports and predictive models. Strong experience with data visualisation and business intelligence tools (e.g., Power BI, Tableau, Qlik) Demonstrated ability to build predictive models using statistical or machine learning techniques. Experience working with large datasets, preferably in the housing, public sector, or not for profit sector. Excellent analytical and problem-solving skills with a customer-centric mindset. Strong communication skills with the ability to present complex findings to senior stakeholders and non-technical audiences. Ability to work independently, manage multiple priorities, and deliver high-quality work to deadlines. Degree or experience in Data Science, Statistics, Business Analytics, Mathematics, or a relevant experience. Experience in predictive analytics, forecasting, or machine learning applications in a business context. Knowledge of data protection regulations (GDPR) and best practices. Senior Data Analyst Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect
    A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
    Planned date: 5th and 8th December via Teams. Stage 2: A Place to Show Your Strengths
    A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
    Planned date: 12th December at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email:  "PeopleServices@accentgroup.org".  Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.   Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.     Read Less
  • Specialist Housing Partner (Independent Living Housing Officer)  

    - Bradford
    Specialist Housing Partner (Inde... Read More
    Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter  Location: Covering schemes in Yorkshire, currently 26 hours at Aurelia House in Bradford and 9 hours at a scheme in Leeds, Onsite Salary: £29,580 per annum  Permanent, 35 hours per week, Monday – Friday 9am-5pm.  Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.   It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.    For a career that means more and makes a meaningful impact on society, this is the place to be.   The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good. What You’ll Do: Be a visible, supportive presence in our schemes, building strong relationships with residents. Work closely with lettings teams to ensure smooth move-ins and positive first impressions. Encourage community engagement and help residents live independently for as long as possible. Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life. To view/download the Specialist Housing Partner (Independent Living Housing Officer) job description please click . Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you   Experience delivering housing management services within a specialist or generic housing context. CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience Strong understanding of anti-social behaviour management and rental income collection processes. Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. Knowledge of safeguarding practices within a housing context. Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will under go a DBS check. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect
    A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Date: 31st October Stage 2: A Place to Show Your Strengths
    An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Date: 7th November at our Bradford office We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.  Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email:  "PeopleServices@accentgroup.org".  Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.   Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. Read Less

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