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acc liverpool
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  • General Manager - Pullman Hotel Liverpool  

    - Liverpool
    Contract Type: PermanentSalary: £85,000 - £90,000 per annum Are you an... Read More
    Contract Type: Permanent
    Salary: £85,000 - £90,000 per annum
    Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool’s flagship hotels to even greater heights? The Pullman Liverpool — part of the globally recognised Accor brand and operated by the award‑winning ACC Liverpool event campus — is seeking a dynamic, strategic and people‑focused General Manager to shape the next exciting chapter of our 4‑star, 216‑bedroom property. This is far from a steady‑state role. It’s a high‑profile, high‑impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel’s prominent position within a thriving city hospitality scene. What You’ll Lead As General Manager, you will drive: - Exceptional guest experiences that keep Pullman Liverpool front‑of‑mind for business, leisure and international travellers - Commercial performance and revenue growth, strengthening our position in a competitive market - Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with Pullman You’ll also steer several upcoming strategic projects, including: - Major refurbishments planned for 2026 and 2028 - Capital investment initiatives - Innovative service enhancements that will elevate the guest journey even further This is your opportunity to shape the future of a highly successful hotel backed by the scale, support and global recognition of Accor. Who We’re Looking For: You are an experienced General Manager — or a senior hotel leader ready for that next step — ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. We’re looking for someone who brings: - Strategic leadership experience, including planning, budgeting and business growth - Outstanding people leadership, fostering a high‑performing, motivated and engaged team - Operational rigor, ensuring compliance, safety, governance and asset protection - Commercial edge, with the ability to identify revenue opportunities and drive sustained performance - Experience with Accor brands is helpful — but not essential A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer of ACC Liverpool, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high‑performing hotel in one of the UK’s most exciting visitor destinations — while shaping its evolution and driving its continued success. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: April 2nd 2026 Interview Dates: These will be held between 07th and 17th April 2026 To apply for this position, please click below: For further information, assistance, or to obtain an information pack for this role, please contact the People Team via email recruitment@accliverpool.com Equality, Diversity & Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation. General Manager Advert General Manager JD Read Less
  • Business Development Manager (TQ)  

    - Liverpool
    Contract Type: PermanentSalary: £36,264 - £40,293 per annumHours: 37.5... Read More
    Contract Type: Permanent
    Salary: £36,264 - £40,293 per annum
    Hours: 37.5 Hours (per week) Company Benefits 
    We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: • An enhanced holiday scheme, which increases with length of service.
    • An excellent pension scheme is available.
    • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
    • Enhanced maternity, paternity and adoption leave schemes.
    • An excellent occupational sick pay scheme.
    • Free onsite parking right in the heart of the city centre.
    • Employee Reward Platform.
    • Agile working and flexi time policies, where appropriate and in line with business needs.
    • A dedicated wellbeing strategy to support staff when at work.
    • 25 Qualified Mental Health First Aiders on site.
     
    The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:
     
    • Disability Confident Employer
    • Member of the Fair Employment Charter
    • Real Living Wage employer
    • Social value impact plan - last year we contributed over £6.4m
    • Green Meeting’s Gold Standard
    • Sustainability Strategy
    • Positively influencing biodiversity – we have three beehives on our campus grounds.
    • Carbon Neutral Campus
    • Accessibility Strategy
    • AccessAble Guide About Ticket Quarter:
    Ticket Quarter is the dynamic ticketing division of the M&S Bank Arena, part of The ACC Liverpool Campus, connecting fans with live events, exhibitions, attractions, and more. Our mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. We are seeking a driven Business Development Manager to spearhead the growth of our ticketing services, expanding our reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the role: As a key member of the Ticket Quarter team, you will:
    • Seek new primary ticketing and commercial partnerships, both regionally and nationally.
    • Lead on all business development activity for Ticket Quarter, including bids, tenders, and ticketing agreements.
    • Maximise revenue from existing clients while increasing retention.
    • Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration.
    • Contribute to sales and marketing strategy, budget planning, and ongoing market analysis.
    • Represent Ticket Quarter at client meetings, exhibitions, and industry events nationally.
     
    Main duties of this role include:
    • Develop and implement a strategic sales plan to drive revenue growth.
    • Negotiate commercial opportunities, partnerships, and contracts in line with ACC Liverpool’s policies.
    • Monitor and ensure contractual obligations are delivered and logged accurately.
    • Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency.
    • Analyse market trends, competitors, and risks to inform strategic decisions.
    • Support GDPR compliance in all client and commercial dealings.
     
    We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who:
    • Proven experience influencing decision-makers, negotiating, and presenting successfully.
    • Demonstrable experience in events or venues ticketing.
    • Strong sales experience, ideally within live events or the entertainment sector.
    • Excellent organisational skills and ability to prioritise high volumes of work.
    • Confident communicator, able to engage high-profile clients and speak to large audiences.
    • Emotionally intelligent, resilient, and pragmatic with a creative approach to business development.
     
    In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have driven, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.
      Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. To apply for this position, please click below:
    Closing Date: 16 March 2026
    Interview Date: W/C 23 March 2026
     
    For further information, assistance, or to obtain information, please contact the People Team via email recruitment@accliverpool.com Equality, Diversity & Inclusion
    The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation. Business Development Manager (Ticket Quarter) JD Business Development Manager Job Advert Read Less

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