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AbilityNet
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  • Sales Support Administrator  

    - Rotherham
    The roleWe are looking for a skilled administrator with direct experie... Read More
    The roleWe are looking for a skilled administrator with direct experience in sales or a customer service role with some account management. A strong understanding of IT would also be highly beneficial for success in this role. This position offers the opportunity to develop expertise in our service portfolio, systems, and processes creating a pathway for progression into a Sales Development Representative (SDR) role.Key ResponsibilitiesReporting to the Head of Sales, you will: Engage directly with clients, providing exceptional service and support. Assist the Sales Team in achieving their targets and managing daily operations. Maintain meticulous attention to detail in a fast-paced environment. Apply a proactive mindset to problem-solving and workflow improvements. Work collaboratively with the Marketing Team to maximise opportunities for reaching new clients. You can for more details. Why join AbilityNet? We provide outstanding training and will welcome you into a highly successful, close-knit team/organisation. Our workplace fosters diversity, inclusion, and support, ensuring a positive culture where you can reach your full potential. We are a flexible working employer so if you would like to discuss alternative working arrangements not listed in this job advert, please reach out to us. About AbilityNetAbilityNet is the leading UK charity for technology and disability. We believe in a digital world accessible to all and are supported by some of the biggest names in the information technology (IT) sector, with our commercial services helping fund our work in digital inclusion which includes a range of high-quality free resources that promote best practice in accessibility and disability awareness. We also run a number of acclaimed events, including TechShare Pro, Europe's largest event for the accessibility and disability inclusion community, and our annual Technology Volunteer Conference.BenefitsPension: AbilityNet provides a pension scheme in line with UK legislation with qualifying employees automatically enrolled within 3 months of commencement of service.Holidays: 25 days holiday plus UK Public Holidays applicable in the UK. Holiday entitlement increases with service by 1 day per year after 5 full years’ service, up to a maximum of 30 days.Life Assurance: AbilityNet offers Life Assurance valued at four times your salary. Wellbeing Plan: We are committed to a healthy, happy work environment and work/life balance is important to us as an employer. We are always open to flexible working to fit in with individual needs and requirements. We provide a Simplyhealth Optimise Plan and a confidential Employee Assistance Programme.Training & Development: We nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.Apply and further informationInstructionsPlease email a cover letter and your CV to: . Cover Letter: Explain how your skills, qualities, and experience demonstrate suitability for this role.CV: Outline your career history and highlight any relevant achievements. Refer to the job description for guidance.Closing Date: Friday 27 June 2025 at 5pm BSTAny queries about the role can also be directed to the HR Department’s email address above. Interview ProcessStep 1: If you pass the initial screening, you will be invited to a 10-minute Teams interview with HR. Step 2: If you successfully pass the HR interview, you will be invited to a 1-hour interview with the Head of Sales and a member of the HR team. This interview is typically conducted via Teams with cameras on, but it may also take place in person at our Leamington Office — you will be informed of the format at the appropriate time. Feedback: Please note that if we receive a high level of applications, we will only be able to provide feedback if you attend an interview. We are Disability Confident:AbilityNet is a - we aim to make the most of the opportunities provided by employing disabled people. Disability Confident is a government scheme, is voluntary and has been developed by employers and disabled people's representatives.As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role. If you need any accommodations during the application process or interview, please let us know, and we will endeavour to ensure the necessary arrangements are made. Read Less
  • Sales Consultant  

    - Reading
     *(with some travel as defined in the ‘Knowledge, Skills and Experienc... Read More
     *(with some travel as defined in the ‘Knowledge, Skills and Experience’ section of the Job Description) The roleWe are looking for an experienced Sales Consultant with proven success in senior-level account management. What you'll be doingYou will be responsible, under the guidance of the Head of Sales, for the following key areas: Developing and executing a comprehensive sales strategy to expand AbilityNet’s Services in the Corporate Market. For driving sales initiatives aimed at achieving targets for client retention, business growth, and profitability. Managing an assigned account portfolio, encompassing both new and repeat business, while collaborating with the team to uphold exceptional standards of customer service. You can . What we need from youIdeal candidates will have / be: Strong communicator and negotiator with proven customer service skills.Experienced in IT, CRM systems, and senior-level account management, including large contract negotiations.Collaborative team player who builds lasting internal and external relationships.Financially astute with attention to detail and a strong track record in sales, ideally in IT-related accessibility services.Credible with senior decision-makers, professional in presentation, and confident under pressure.Proactive, self-motivated, and deadline-driven, with the ability to make sound decisions in unfamiliar situations.Forward-thinking and analytical, committed to continuous improvement.Holds or working towards IAAP CPACC certification.Flexible to travel across the UK and internationally as required.Who we areAbilityNet exists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive. and . What we offer Pension Scheme: We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining. Annual Leave: Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days. Life Assurance: We offer life assurance cover valued at four times your annual salary. Wellbeing Support: We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer: Simplyhealth Optimise wellbeing plan Confidential Employee Assistance Programme (EAP) A flexible approach to working arrangements that accommodates individual needs Learning & Development: We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential. Apply and further informationBefore you apply Location: While this role is homeworking, please note there is a requirement for travel. Right to Work: We welcome applications from overseas. However, you must already have the legal right to work in the UK as we are unable to sponsor work permits. Please note: Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV. We are only able to provide feedback to candidates who attend an interview or assessment. Instructions In order to apply for this role, AbilityNet require a Cover Letter and CV to be sent to : Cover Letter: You must answer the following two questions in your cover letter. Please use a maximum of 300 words per answer. Please tell us what attracts you to this role in particular and why you are interested in working for AbilityNet. AbilityNet values proactive team members who contribute to strategic planning and adapt to changing priorities. Can you give an example of how you have contributed to a team’s strategic direction or adapted your approach in response to market changes or client feedback? Please note: If invited to interview, the answers that you have provided may be explored further. CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description. Closing Date: End of day 31st December 2025 Any queries about the role can also be directed to the HR Department’s email address above or call us on +44 (0)118 228 0379 / 0374. Interview Process: Shortlisted candidates will be invited to attend a panel interview via Teams with cameras on. This one-hour session will include the Line Manager and a member of the HR team who will assess your suitability for the role through the delivery of a presentation and structured questions aligned to the role requirements. Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals. We are Disability Confident:AbilityNet is a - we aim to make the most of the opportunities provided by employing disabled people. Disability Confident is a government scheme, is voluntary and has been developed by employers and disabled people's representatives.As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role. If you need any accommodations during the application process or interview, please let us know, and we will endeavour to ensure the necessary arrangements are made. Read Less
  • Disabled User Testers  

    - Reading
    AbilityNet provides accessibility related user testing & user research... Read More
    AbilityNet provides accessibility related user testing & user research services to a wide range of customers, and we are interested in individuals over the age of 18 with disabilities / impairments (or comparable traits & experiences) to join our network of user testers.As a user tester you would be invited to participate in opportunities on an ad-hoc basis, if you meet the recruitment criteria for the opportunity. Our user testers help us make the world a more accessible place and are provided with financial compensation for their time & insight. Position: Digital Accessibility Services: Disabled User TesterLocation: Remote (we accept applications from anywhere in the UK)Employment Status: Self-employed (Please note that frequency of work as a user tester is not guaranteed and rates of pay may vary between projects)What does participating as a user tester involve?When invited to participate in an opportunity, we would provide you with some specific details of what that opportunity would involve, and you would then be able to choose if you’d be interested in participating in that specific opportunity.Generally, our user tester opportunities involve either:User Testing – this generally involves a member of our team guiding you through an app, website or product and you’d be asked to provide feedback of your experience throughout the session.Questionnaires (which would be provided digitally as a link).Focus Groups / Group Discussions. These sessions may either be with other user testers or the Client’s Staff.General User Research.In your application we will ask you to confirm which of these project types you would be interested in receiving invitations for.Where do the user tester opportunities take place?Depending on the specific opportunity, user tester sessions will be conducted either:Remotely (via Zoom)Onsite (i.e. at a physical location)As part of the invitation for an opportunity, we would specify either the address for the opportunity or if it is being conducted remotely.In your application we will ask you to confirm which of these project locations you would be interested in receiving invites for.Our remote sessions take place over Zoom video call (as default). If the opportunity involves testing an application, website or similar, we will ask that you use the ‘Screen Share’ function so that we can observe your interactions with the content being tested. Likewise, we will ask you to have your camera on, so that we can observe any physical, non-verbal and/or device-related interactions with the content being tested.Rates of PayFor user testing, focus groups or general user research, the length of the session will typically be between 1 – 2 hours. For these opportunity types, participants would typically be paid between £40 - £75 per hour, depending on the opportunity (unless otherwise specified).Additionally, we typically cover travel expenses up to £30 (unless otherwise agreed / specified).Note: You would be advised of the length of the session as part of the invite to participate.For questionnaires, respondents would typically be paid £15 (unless otherwise specified). Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany