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11037 Citibank N.A. United Kingdom
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  • Markets Operations Lead Analyst (Vice President)  

    11037 Citibank N.A. United Kingdom
    - Belfast
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    Role OverviewThis is a critical role in transforming FICC Operations b... Read More
    Role OverviewThis is a critical role in transforming FICC Operations by enhancing efficiency, fortifying the control environment, and driving sustainable growth. You will be responsible for developing and implementing strategies that streamline processes, embed robust and scalable controls, and leverage innovative technologies to achieve operational excellence and resilience.What you'll doLead the development and execution of strategies for operational agility, manual process uplift, and the implementation of scalable control frameworks across FICC Operations.Identify and analyse current operational inefficiencies and manual processes, proposing and implementing automation solutions (, AI, low-code platforms) to drive significant efficiency gains.Oversee the implementation and effectiveness of risk and control frameworks (, MCA), ensuring compliance and reducing deficiencies.Champion the adoption of new technologies and innovative practices within the team and across FICC Operations, driving the embedding of AI use cases and increasing AI tool usage.Drive operational improvement and control implementation, fostering a culture of continuous learning, depth of knowledge, and high performance.Collaborate closely with internal teams, external partners, and senior leadership to align operational strategies with business objectives, manage vendor relationships, and ensure effective communication.Define, track, and report on key metrics related to operational efficiency, control effectiveness, and risk reduction, ensuring data-driven decisions and transparent value proposition.What we need from youAdvanced proficiency and substantial experienceProven track record in leading and delivering complex operational transformation projects.Experience with control design, implementation, and effectiveness evaluation (, MCA controls).Demonstrated experience with automation technologies, including AI, RPA, or low-code development.Understanding of financial products, markets, and regulatory requirements desirable.Ability to develop long-term strategies and translate them into actionable plans.Exceptional analytical and critical thinking skills to identify root causes and implement effective solutions.Proven leadership capabilities with the ability to inspire, motivate, and manage diverse teams. Strong influencing skills to drive change across organizational boundaries.Excellent verbal and written communication skills, capable of presenting complex information clearly and concisely to senior management and diverse stakeholders.Strong organizational skills with the ability to manage multiple priorities and complex projects simultaneously.Familiarity with operational technologies, data analytics tools, and relevant industry software (, ServiceNow, AI platforms).Experience in leading organizational change and fostering adoption of new processes and technologies.Consistently demonstrates clear and concise written and verbal communication skillsWhat we can offer you
    We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
    • A discretional annual performance related bonus 
    • Private medical insurance packages to suit your personal circumstances
    • Employee Assistance Program
    • Pension Plan 
    • Paid Parental Leave 
    • Special discounts for employees, family, and friends 
    • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 
     ------------------------------------------------------Job Family Group: Operations - Transaction Services------------------------------------------------------Job Family:Securities and Derivatives Processing------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Paralegal - Belfast  

    11037 Citibank N.A. United Kingdom
    - Belfast
    Apply Now
    Are you looking for a career move that will put you at the heart of a... Read More
    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Legal Team.By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThe Paralegal is a developing professional role that applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Good understanding of how the team interacts with others in accomplishing the objectives of the area is essential.What you’ll doPerform legal support related to legal operations, technology, budget/expenses, risk/controls, or administration, plus varied work requests from multiple sources that may be complex in character and have tight deadlines.Be responsible for tasks associated with a programmes or projects, including carrying out jurisdiction specific legal reviews on lending and capital markets facilities, and carrying out analysis related to capacity and authority, perfection and enforceability.Liaise with other control and functional business in support of projects, such as maintenance of Offshore Wealth Services regulatory rules.Assist with billing and with review of non-disclosure agreements and drafting reference letters.Work closely with the team’s manager to complete tasks assigned.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance.What we’ll need from youRelevant experience working in a corporate legal department, law firm, financial services, consulting, technology firm or related industry preferred.Effective organizational skills, attention to detail, exceptional verbal communication and listening skills and be able to work as part of a team (including with team members that are not in the same location as you).Knowledge of legal customs and practices, and the financial services industry.Project management skills and an ability to organise own workload to meet key deadlines.Understanding of when to escalate matters to seniors and your manager.Bachelors/University degree.What we can offer youWe work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonus Private medical insurance packages to suit your personal circumstancesEmployee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------Job Family Group: Legal------------------------------------------------------Job Family:Legal Professionals------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Java/Python Programming Senior Analyst  

    11037 Citibank N.A. United Kingdom
    - Belfast
    Apply Now
    The Applications Development Senior Programmer Analyst is an intermedi... Read More
    The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

    Responsibilities:Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areasMonitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business usersUtilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgementRecommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionalityConsult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systemsEnsure essential procedures are followed and help define operating standards and processesServe as advisor or coach to new or lower level analystsHas the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
    Qualifications:Substantial relevant experienceExperience in systems analysis and programming of software applicationsExperience in managing and implementing successful projectsWorking knowledge of consulting/project management techniques/methodsAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirements
    Education:Bachelor’s degree/University degree or equivalent experience
    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.What we’ll provide youBy joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-AP2------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Services Production Management Business Control Centre (Global Lead) - Director  

    11037 Citibank N.A. United Kingdom
    - Belfast
    Apply Now
    Are you looking for a career move that will put you at the heart of a... Read More
    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.The primary objective of the role is to lead a global team who coordinate exceptional response to major technology events (planned or unplanned) impacting our Services Business. Services as a business consists of multiple sub domains, Digital Access Channels, Payments processing, Investor and Issuer Services, Core Accounts, Liquidity, Trade & Working Capital and Data. The end to end service offering and client experience often depends on multiple applications, technologies, teams and stakeholders, requiring swift response, coordination, triage and resolution.What you’ll do;Strategy Definition & Delivery:Define and drive the strategy for Services BCC, ensuring alignment with Citi goals.Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback.Leverage enterprise tooling, drive adoption of Gen AI capabilities to support modern working practices with least human intervention.Relationship Management & Stakeholder Engagement:Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights.Actively lead and manage stakeholders during more significant disruptive events.Operational Excellence & Compliance:Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices.Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication.Strengthen CBS (Critical Business Services) awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas.Continuous Improvement & Readiness:Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination.Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation.Team Leadership & Performance:Set and cascade objectives and performance measures for your global direct team and those relevant to the broader Services Production organizationEnsure seamless and consistent follow the sun experience during major technology event managementWhat we’ll need from youRelevant industry experience with proven leadership managing and influencing global teams, direct, matrix and stakeholders.Strong track record in crisis management and leading responses to disruptive events.Demonstrable success driving results and continuous improvement in productionExperienced with organizational transformation.Exceptional stakeholder and relationship management capabilities.Experience with financial planning and cost disciplineExceptional staff engagement and talent development skillsAbility to navigate and lead within large, complex organizations.Past experience in Production Support, Incident Management and/or Payments processing area desirable but not essential.What we can offer you:This is a role that'll offer you the opportunity to build a broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to help you develop new skills and foster relationships that can drive your career.We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonus Private medical insurance packages to suit your personal circumstancesEmployee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Support------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Director, Engineering Excellence (AI Platforms)  

    11037 Citibank N.A. United Kingdom
    - Belfast
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    About Engineering Excellence (EE)Engineering Excellence (EE) enables C... Read More
    About Engineering Excellence (EE)Engineering Excellence (EE) enables Citi engineers to do their best work by providing modern tools, platforms, and practices that enhance productivity, technical capability, and cross‑team collaboration. EE partners closely with the CTO organization to deliver people‑centric, high‑impact engineering solutions that raise the overall technical bar across Citi.Citi’s ability to deliver our full potential is dependent upon our people. EE exists to attract, develop, inspire, and retain technology talent who thrive in an inclusive and engaging culture. Our efforts focus on three core areas:Boost engineer productivityEngage, equip, and empower engineers with tools and resources to work more efficiently, innovate faster, and deliver impactful outcomes.Empower engineers to advance their technical careersThrough the Engineering Excellence Talent Development Framework (E1–E4) and Tech Fellows, EE provides engineers with structured pathways to develop technical and non‑technical skills, gain recognition for their contributions, and participate in a culture of continuous learning and collaboration.Foster strategic collaborationEE creates opportunities for engineers across Citi’s global technology organizations to connect, share knowledge, and contribute to strategic solutions that shape Citi’s future and collective success.
     The RoleWe are seeking an experienced Senior Engineering Manager to lead the delivery of high‑impact Engineering Excellence platforms, with a strong emphasis on Generative AI, modern engineering practices, and scalable software delivery. This role blends hands‑on technical leadership with building and developing a high‑performing engineering team across Belfast and Pune.You will be responsible for setting the engineering direction across Citi’s Technology organization, contribute directly to solution design and delivery, and ensure that EE’s products meet the needs of engineers and senior technology stakeholders across the firm.Key ResponsibilitiesDesign and deliver EE’s core engineering platforms, including:AI Metrics Dashboard tracking adoption and value of AI toolsCTO Tech Radar and its integration into Citi AssistCiti Tech Conference website and future EE web propertiesAdditional EE applications aligned to strategic engineering upliftBuild and lead a high‑performing engineering team (Belfast & Pune), hiring ~5 engineers across DevOps, UX, and full‑stack development.Provide technical leadership and hands-on architectural guidance across all EE initiatives.Translate emerging AI and engineering practices into scalable, production‑ready enterprise solutions, ensuring security, stability, and effective evaluation/guard‑railing.Collaborate with senior stakeholders (EMT‑1/2) to understand strategic needs and deliver solutions that drive meaningful engineering outcomes.Champion engineering excellence, ensuring high standards in quality, testing, reliability, and developer experience.
     Required Experience & SkillsTechnical ExpertiseEngineering Lead or Software Engineering Manager experience delivering large‑scale systems.Proficiency in Python, Java, TypeScript/JavaScript, or Go.Experience deploying LLM / GenAI systems to production with a focus on evaluation, safety, monitoring.Strong background in distributed systems, microservices, SQL/NoSQL, and DevSecOps.Experience with cloud platforms (AWS, GCP, Azure) and tooling (Docker, Kubernetes, Terraform, Helm).Familiarity with frameworks such as Spring (AI/Boot/Core), Flask, LangChain, LangGraph, ADK, MLFlow, and orchestrators like N8N.Experience with React and modern UI frameworks (Gradio, Streamlit).Understanding of REST/WebSocket APIs, CI/CD pipelines, and messaging systems (Kafka, JMS/MQ).
     Leadership & DeliveryProven ability to build, coach, and scale engineering teams.Strong communication and stakeholder management skills.Ability to lead in evolving, fast-moving environments.Collaborative mindset with strong problem‑solving and decision‑making skills.Ability to pass a senior engineering assessment (, Karat).Ideal Candidate ProfileYou are a technically versatile engineering leader who stays hands‑on while building exceptional teams. You can navigate ambiguity, communicate clearly, and translate complex technical concepts into actionable direction. You bring an inclusive leadership style, a passion for engineering quality, and the ability to drive meaningful improvements to how engineers work across Citi.------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems & Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • UK Commercial Banking - Portfolio Risk Head - Director  

    11037 Citibank N.A. United Kingdom
    - London
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    Are you looking for a career move that will put you at the heart of a... Read More
    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi’s Commercial Banking (CCB).By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.About Role / Team: The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid-market companies, assigning risk ratings, recommending, or approving credit extensions or withdrawals, and providing ongoing monitoring of credit exposures. Individuals within this role maintain a balance between risk and return, ensuring that credit policies are appropriate, and perform regular in-depth reviews of the credit portfolio. This role manages and mitigates potential credit losses, safeguarding the company's financial stability and supporting sustainable business growth.The successful individual will be a key stakeholder for the CCB within the UK, working closely with Bankers and Credit Underwriters in the 1st Line of Defence in ensuring the credit and lending portfolio is built in a controlled, sustainable and profitable manner.CCB is a fast-growing client segment unit within Citi, providing the full range of lending, cash management, trade finance, treasury and Capital Markets products and solutions to mid-sized companies across the globe. CCB UK is a strategic growth engine for CCB globally, focusing on globally minded, mid-market companies domiciled and operating in UK.What you’ll do:Lead key risk reviews, ensuring compliance and mitigating threats.Critically evaluate assigned portfolios, identifying and assessing emerging risks.Drive continuous improvement of credit risk processes and standards for assigned entities.Oversee and validate corrective action plans for identified issues, addressing concerns from control functions.Review, challenge and provide approval for the assigned portfolio credits and/or recommendations to more senior credit officers as needed.Provide independent assessments on the accuracy and appropriateness of risk ratings and classifications for assigned portfolios.Assist Senior Risk Heads in orchestrating regional and/or global tasks using innovative techniques and methodologies.Develop strategic plans to enhance the efficiency and effectiveness of the organization.Collaborate with other credit risk families to support the best outcome for Citi, sharing and implementing best practices.Manage relationships and expectations of external regulators, Regulatory reporting, Risk, Finance, and Accounting Policy.Partner with the Risk organization to refine the process of defining, extracting, and utilizing data.Make informed business decisions, considering risk assessment, the firm's reputation, and compliance with laws, rules, and regulations.Enforce compliance with applicable laws, rules, and regulations, upholding policy and ethical business practices.Manage and report control issues with full transparency, using advanced judgment and innovative techniques.As a People Manager:Energizes the team by communicating a compelling vision of the future; helps them identify opportunities for change and improvement during uncertainty.Inspires the team to constantly improve, own mistakes, and proactively share learnings with other teams; demonstrates deep curiosity to help the team learn and improve.Creates a team environment in which members are proactively invited to speak up, seek out, and debate alternative views; role-models agility to change course when presented with new information.Acts as a catalyst for change by identifying and championing ideas that benefit the organization; supports the team to safely experiment.Communicates the context behind key organizational decisions; puts the enterprise above the team, and helps the team make decisions that benefit the greater good.Creates focus by communicating and aligning resources to the most critical organizational priorities; proactively reduces potential distractions for the team.Leads teams to strengthen controls that support client satisfaction and operational effectiveness; creates a culture in which all team members take accountability for managing risk.Role-models, educates, and holds the team accountable for doing the right thing for clients and Citi, in all situations, even when difficult.Holds self and team accountable for establishing partnerships that break down boundaries and engage cross-functional partners early and often; creates opportunities for enhanced collaboration across business and functions.Reinforces opportunities for team members to support clients and communities; educates teams on the challenges faced by Citi’s constituents.Actively monitors and listens respectfully to how teams are feeling, particularly when facing challenges; assumes best intent and responds with empathy.What we’ll need from you: Extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions along with solid managerial experience.Requires a broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert.Demonstrated thought leadership, developing new techniques, methodologies, and approaches for credit risk management.Proven track record of innovation and groundbreaking developments in credit risk assessment and mitigation.Expertise in evaluating complex issues with substantial impact, utilizing in-depth quantitative and qualitative analysis.Ability to drive change within and beyond the organization, shaping operational strategies and influencing industry standards.Exceptional communication skills, including clear articulation, effective presentation of complex information, and empathetic response.Advanced skills in mediating disputes and advocating for organizational interests with high-level stakeholders.Capability to challenge established norms and pioneer new approaches in complex domains.Proven ability to guide decision-making processes and implement technical solutions effectively.Bachelor's/University degree, Master's degree preferred.What we can offer you:We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonus Private medical insurance packages to suit your personal circumstancesEmployee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-TM3------------------------------------------------------Job Family Group: Risk Management------------------------------------------------------Job Family:Credit Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Analytical Thinking, Credible Challenge, Financial Analysis, Governance, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Public Cloud - Forward Deployed Engineer (VP)  

    11037 Citibank N.A. United Kingdom
    - London
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    About the OpportunityAre you a seasoned technologist with a passion fo... Read More
    About the OpportunityAre you a seasoned technologist with a passion for building cutting-edge enterprise products and a hands-on approach to engineering? Join Citi's Cloud Technology Services (CTS) team and be part of our commitment to transform Citi's technology by leveraging game-changing cloud capabilities to drive agility, efficiency, and innovation.We're providing our businesses with a competitive edge by leveraging the scale of the public cloud and enabling new infrastructure economics. As the Forward Deployed Engineer, you will play a pivotal role in shaping and executing our public cloud strategy.You will be part of a team that continues to deliver big! From building a cloud-based High-Performance Compute (HPC) platform to run huge risk calculations, enabling Citi to leverage GenAI at scale, all the way to enabling payments solutions, this team is at the forefront of innovation.What You'll Do:Technical Expertise: Provide hands-on technical contribution within a product team that focuses on public cloud container fleet management services, supporting Citi's secure and enterprise-scale adoption of the public cloud.Collaborative Development: Contribute to a team of cloud engineers and full-stack software developers, building and deploying solutions that advance the public cloud strategy.Automation: Identify and develop automation initiatives to improve processes related to public cloud service consumption, enhancing client satisfaction and delivering business value.Cross-Functional Partnership: Collaborate with teams across Citi's technology landscape to ensure alignment between public cloud initiatives and broader business goals.Engineering Excellence: Contribute to defining and measuring success criteria for service availability and reliability within the specific product domain.Who You Are:You are a talented developer with a proven track record of hands-on enterprise grade application development, expertise in public cloud, and a passion for engineering best practices. You have:Development Expertise: Experienced in full-stack software development with a focus on AWS and GCP. Demonstrates hands-on software development and engineering expertise. Key areas of proficiency include:Programming Languages: Python, Java and Go. AI/ML: prompt engineering, LLMs, RAG, Semantic Search, Vector Databases, etc Behaviour-Driven Development (BDD) Testing: Cucumber, JBehave, Pytest-BDD, etc.CI/CD pipelines: Harness, Tekton, Jenkins, etc. Knowledge on middleware & distributed messaging (Kafka) Databases (MongoDB and SQL) Familiarity with Domain Driven Design and Event Driven ArchitectureAgile and DevOps Mindset: Familiarity with Agile Development, DevOps, and SRE practices.Adaptability: A demonstrated ability to quickly learn new technologies and adapt to changing project requirements.Strategic Thinking: Experience evaluating complex requirements and rationalizing them into a consistent service offering.Excellent Communication: The ability to effectively communicate technical concepts to both technical and non-technical audiences.Exceptional Teamwork and Collaboration: A proven ability to contribute effectively within a cross-functional team environment.What we can offer you:By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-MK2------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems & Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Global Head of Client Onboarding – Citi Services  

    11037 Citibank N.A. United Kingdom
    - London
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    Global Head of Client Onboarding – Citi ServicesRole OverviewCiti Serv... Read More
    Global Head of Client Onboarding – Citi ServicesRole OverviewCiti Services is seeking a visionary Global Head of Client Onboarding to lead the transformation of the end-to-end onboarding experience across our global Services franchise, spanning Payments, Liquidity Management Services (LMS), Trade & Working Capital Solutions (TWCS), Issuer Services, and Investor Services. This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience, significantly reducing onboarding cycle times while improving transparency, scalability, and operational resilience.The role sits at the intersection of product management, platform engineering, data, operations, and client experience, and will lead the transformation of onboarding into a scalable platform capability that accelerates client activation, drives revenue growth, and differentiates Citi’s Services franchise globally. The successful candidate will combine product leadership, technology fluency, and operational excellence to build a scalable onboarding ecosystem leveraging modern digital platforms, APIs, advanced analytics, automation, and AI.This leader will manage global teams across regions and partner closely with Technology, Operations, KYC, Product, Sales, Coverage, and Risk leadership to deliver industry-leading onboarding capabilities.Why This Role MattersCiti Services powers the financial operations of the world’s largest institutions. The onboarding experience is a critical gateway to client relationships and revenue activation. This role represents a unique opportunity to reimagine and rebuild onboarding as a global digital platform, leveraging AI, automation, and advanced data capabilities to deliver faster client activation, superior experiences, and long-term competitive advantage. The successful candidate will help build the industry’s most advanced onboarding ecosystem for institutional clients, setting new standards for digital onboarding across the global financial services industry.Role OverviewCiti Services is seeking a visionary Global Head of Client Onboarding to lead the transformation of the end-to-end onboarding experience across our global Services franchise, spanning Payments, Liquidity Management Services (LMS), Trade & Working Capital Solutions (TWCS), Issuer Services, and Investor Services. This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience, significantly reducing onboarding cycle times while improving transparency, scalability, and operational resilience.The role sits at the intersection of product management, platform engineering, data, operations, and client experience, and will lead the transformation of onboarding into a scalable platform capability that accelerates client activation, drives revenue growth, and differentiates Citi’s Services franchise globally. The successful candidate will combine product leadership, technology fluency, and operational excellence to build a scalable onboarding ecosystem leveraging modern digital platforms, APIs, advanced analytics, automation, and AI.This leader will manage global teams across regions and partner closely with Technology, Operations, KYC, Product, Sales, Coverage, and Risk leadership to deliver industry-leading onboarding capabilities.Why This Role MattersCiti Services powers the financial operations of the world’s largest institutions. The onboarding experience is a critical gateway to client relationships and revenue activation. This role represents a unique opportunity to reimagine and rebuild onboarding as a global digital platform, leveraging AI, automation, and advanced data capabilities to deliver faster client activation, superior experiences, and long-term competitive advantage. The successful candidate will help build the industry’s most advanced onboarding ecosystem for institutional clients, setting new standards for digital onboarding across the global financial services industry.Key Responsibilities:Strategic Leadership & Platform Transformation• Define and execute the global onboarding strategy for Citi Services, supporting client growth across Payments, LMS, TWCS, Issuer Services, and Investor Services.• Transform onboarding into a digital platform capability, delivering seamless, automated, and scalable onboarding journeys for institutional clients globally.• Build and lead a multi-year transformation roadmap focused on digitization, automation, AI-driven decisioning, and data-driven insights.• Partner with engineering and platform teams to modernize onboarding infrastructure leveraging:API-driven architectureMicroservices-based workflowsCloud-enabled digital platformsIntelligent document processingAI-powered data extraction and validationReal-time onboarding transparency and client tracking• Establish onboarding as a strategic growth engine, accelerating time-to-revenue for clients adopting Citi Services solutions.• Serve as a thought leader internally and externally, shaping the future of digital onboarding in institutional banking.Digital Innovation & AI-Driven Transformation• Drive adoption of AI, machine learning, and intelligent automation to streamline onboarding workflows and reduce manual processes.• Deploy advanced analytics and predictive insights to optimize onboarding journeys, improve cycle times, and proactively identify onboarding risks or bottlenecks.• Lead integration of digital identity verification, regulatory technology, and industry onboarding utilities.• Partner with fintech and technology firms to introduce innovative onboarding capabilities and digital collaboration models.• Champion a product-led approach, delivering onboarding solutions through continuous iteration using Agile, DevOps, and design thinking methodologies.Client Experience & Product Mindset• Reimagine the onboarding journey as a client-centric digital experience, delivering simplicity, transparency, and speed.• Build capabilities such as:Self-service onboarding portalsIntelligent onboarding assistantsReal-time onboarding status dashboardsDynamic documentation managementAPI-enabled client connectivity• Drive measurable improvements in:Client onboarding cycle timeClient transparency and satisfactionDigital adoption and automation ratesFirst-time-right documentation capture• Work closely with Sales, Coverage, and Product teams to ensure onboarding capabilities support client acquisition and product adoption strategies.• Translate client and market feedback into product enhancements and platform capabilities.Data, Analytics & Platform Intelligence• Build a data-driven onboarding ecosystem, enabling real-time insights into onboarding progress, bottlenecks, and client experience metrics.• Develop onboarding analytics capabilities including:onboarding cycle-time analyticsclient experience metricsoperational productivity insightspredictive onboarding outcomes• Utilize data and AI to continuously optimize onboarding processes and client journeys.Operational Excellence & Platform Scalability• Design scalable global onboarding operating models supported by automation, workflow orchestration, and standardized data models.• Establish operational performance frameworks using data-driven metrics, dashboards, and continuous improvement methodologies.• Lead transformation initiatives to improve productivity, efficiency, and service quality across onboarding operations.• Manage significant global resources and budgets while delivering measurable operational improvements.Risk, Governance & Compliance• Ensure onboarding processes adhere to the highest standards of regulatory compliance, risk management, and operational integrity.• Partner with Compliance, Legal, Risk, and KYC teams to integrate regulatory requirements into digital onboarding workflows.• Strengthen control environments through automation and intelligent control monitoring.• Safeguard Citi’s reputation and client trust through strong governance and transparent issue management.Leadership & Ecosystem Collaboration• Lead and inspire a global team of onboarding, product, and operations professionals.• Foster a culture of innovation, experimentation, and continuous improvement.• Collaborate across Citi’s ecosystem including Product, Technology, Data, Operations, Coverage, and Risk partners.• Engage with external partners including fintech firms, technology vendors, and industry utilities to accelerate innovation.• Represent onboarding strategy in senior leadership forums and key client engagements.Qualifications• Extensive leadership experience in financial services, fintech, or technology organizations.• Proven experience building or transforming digital platforms, product ecosystems, or client journeys at scale.• Deep understanding of client onboarding processes within transaction banking, payments, liquidity management, trade finance, or capital markets services.• Track record delivering large-scale digital transformation initiatives involving AI, automation, and modern platform architectures.• Experience operating in complex global and matrixed organizations.Skills & CapabilitiesProduct & Platform LeadershipExperience building scalable digital platforms and client experiences, with strong product management principles.Technology FluencyUnderstanding of modern digital architectures including:APIsmicroservicesworkflow orchestrationcloud platformsdata platformsAI/ML-enabled automationStrategic & Commercial AcumenAbility to connect platform innovation with client value, revenue growth, and market differentiation.Client-Centric InnovationPassion for improving client experiences through technology, analytics, and user-centered design.Leadership & InfluenceExceptional ability to lead global teams and influence senior stakeholders across multiple functions.Agile DeliveryExperience working in Agile, DevOps, and design-led environments, enabling rapid innovation and delivery.EducationBachelor’s degree or equivalent requiredMBA or equivalent graduate degree preferredWhy This Role MattersCiti Services powers the financial operations of the world’s largest institutions. The onboarding experience is a critical gateway to client relationships and revenue activation. This role represents a unique opportunity to reimagine and rebuild onboarding as a global digital platform, leveraging AI, automation, and advanced data capabilities to deliver faster client activation, superior experiences, and long-term competitive advantage. The successful candidate will help build the industry’s most advanced onboarding ecosystem for institutional clients, setting new standards for digital onboarding across the global financial services industry.------------------------------------------------------Job Family Group: Product Management and Development------------------------------------------------------Job Family:Product Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Senior GenAI Developer - Innovation Labs (VP)  

    11037 Citibank N.A. United Kingdom
    - London
    Apply Now
    Did your personal AI agent lead you to this opportunity? Fantastic! Th... Read More
    Did your personal AI agent lead you to this opportunity? Fantastic! That kind of forward-thinking ingenuity is exactly what we champion at Citi Innovation Labs. Whether by AI or human insight, we're thrilled you're here to discover how you can shape the future of finance with us.Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citi’s lines of business. Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs. Our Labs Network is a global organization that spans across New York, London, Tel Aviv, and various other locations globally. We focus on delivering innovative products using cutting-edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team performs research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, and many more. We're on the hunt for a highly skilled and experienced senior engineer to lead the design and development of the various AI services as part of the Citi Innovation Labs. The ideal candidate has an excellent track record in high-scale engineering products and specifically AI solutions. In this role, you'll be a key player in driving innovative AI projects throughout the bank. Responsibilities:Lead development of highly complex AI solutions, infrastructure, and architecture topicsWork with internal and external partners to design, validate and deliver solutions with a commercial benefit for CitiManage multiple concurrent initiatives and projects of varying sizes & complexityEngage with data-science, technical and business stakeholders to define and design overall architecture for key use-cases across our lines of businessMaintain a strong focus on business outcomes, ensuring technical solutions are developed with an understanding of their strategic impact and commercial benefits.
    Qualifications:Deep expertise in the software industry building enterprise software is a mustProven experience in senior positions as hands-on principal engineer or architectHighly experienced in delivering complex solutions and services into production, preferably in Python and AI/ML ecosystemProficiency in programming languages such as Python. While Python remains foundational, a growing portion of our development leverages GenAI coding tools. We seek individuals actively engaged with these tools, capable of adapting and bridging across multiple programming languages as needed.Great passion and proven hands-on experience integrating with AI/ML technologiesStrong and diverse technical background. Ability to quickly learn and understand new technologies, influence highly skilled engineering teams, guide technology decisions and vision.Experience with cloud architectures, and specific experience with public cloud offeringsExceptional communication skills, demonstrating an ability to listen actively, effectively solve problems through dialogue, and build strong relationships across diverse teams and stakeholders.Highly developed analytical and problem-solving abilities, including the capacity to decompose complex problems, accurately assess timing, ask insightful questions, and strategically select the right tools and solutions to achieve optimal outcomes. What we’ll provide youThis is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friends
     Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

    #LI-AS1------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
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  • Markets Operations Transformation Program Manager - Vice President  

    11037 Citibank N.A. United Kingdom
    - Belfast
    Apply Now
    Role/Team OverviewMarkets Operations Transformation Team drives transf... Read More
    Role/Team OverviewMarkets Operations Transformation Team drives transformational change across Operations’ processes, risk and controls, regulation, efficiency drivers and technology investment. We partner closely with our Operations and Technology teams to build strategy and deliver a multi-year transformation, overseeing the execution with formal program management and portfolio management methodologies while leveraging data and metrics to optimize outcomes and business decision making. Our goal is to deliver best-in-class transformation to enable our Operations professionals to excel with client service excellence, robustrisk management and continuous improvement.What you'll doSupport planning, directing and coordination of day-to-day activities of program managementPartners with Technology, Operations and central program teams to prioritize delivery of key projectsHost working groups; driving collaboration between members maintain focus, enthusiasm and momentumProactively monitor progress, risks, issues and actions, escalating effectively where requiredIdentify, engage and build relationships with key stakeholders to maximize program outcomes and overcome obstaclesConfidently report and present program status in a variety of forms to stakeholdersMaintain high organizational discipline in documentation and archival of minutes and key program artifacts and evidenceShare and present opportunities and successes and identify how team's work fits into broader set of benefitsContribute to driving an innovative and continuous improvement culture within Markets OpsWhat we need from youSolid experience in transformation rolesUnderstanding of and passion for change management and process improvement programs using data to drive changeTechnical understanding of core processes and business lines within Banking/Markets Operations allocations, reconciliations, confirmations payment processing etc.Experience working in an Operations line role is beneficialHigh degree of organization and personal disciplineCollaborative mindset with an aptitude for developing effective working relationshipsStrong problem solving abilitiesAbility to communicate complex subject matter conceptually and succinctlyWhat we can offer you:We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
    • A discretional annual performance related bonus 
    • Private medical insurance packages to suit your personal circumstances
    • Employee Assistance Program
    • Pension Plan 
    • Paid Parental Leave 
    • Special discounts for employees, family, and friends 
    • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 
     #LI- TK3We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonus Private medical insurance packages to suit your personal circumstancesEmployee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. ------------------------------------------------------Job Family Group: Project and Program Management------------------------------------------------------Job Family:Program Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
    Apply Now
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