Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAt Kyndryl, we design, build,manageand modernize the mission-critical technology systems that the world depends on every day. So why workatKyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a moreequitable, inclusive world for our employees, ourcustomersand our communities.Asthe Global DigitalWorkplaceServices (DWS)Consult lead forServiceNow,you’llbe responsible forowning and evolving theconsult-led ServiceNowgo-to-marketspecific to DWS, shaping transformational business outcomes for customersleveragingthefull capabilities of the ServiceNow platform.We'resolving real-world problemsata massive scale — powered by creativity, precision, and a shared obsession withwhat’snext.You’llbe part ofthe global DWS consultleadershipteam,responsible fordriving one of our key growth playsleveragingour strategic relationship withServiceNow, helping clientsdrive value fromtheir investments in the ServiceNow portfolio.WhatYou’llDoDevelop consult-led propositions to drive new business withthe full portfolio ofServiceNow capabilities, to meet sales and revenue growth targetsAlign consult-led ServiceNow propositions with our managed services offerings, and create a pipeline of new managed servicesopportunitiesas a result oftheinitialconsult-led engagementsWork collaboratively across our business toalign ServiceNow agentic capabilities with thebroader Kyndryl AI propositions and offerings, drivingincrease in cross-practice solutionsDevelop joint GTM initiatives withServiceNow and support localization into priority markets for ServiceNow offersDrive sales and technical enablement ofServiceNowconsult-ledpropositions, includingmanaged services and cross-practice opportunities Provide solution leadershipand thought leadership during key client engagements Owngrowth targets for sales and revenue associated with the DWS ServiceNow businessand drive operational management and sales/tech enablement activity to meet targetsLead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problemsand business outcomes rather than technology Identifyshort, medium and longer termskills needed to successfully scaleServiceNowbusiness, anddevelop / implementstrategies to reskill, hire or develop talentBuild brand presence and recognition as a leading ServiceNow partnerRepresent Kyndryl atServiceNow global forums,eventsand industry summits.Mentor and inspire a new generation ofServiceNowexperts.Work across the broader DWS consult team, ensuring that the Microsoft GTM aligns with the broader strategic priorities.Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.Who You AreYour Future at KyndrylWedon’thire fora role - we hire for a journey.You’llbe empowered to work remotely, flexibly, and at your best. Your success is measured by what you create, not where you work from. Must-have capabilities10+years experiencein technology consulting, workplacetransformationor IT services, with experience of the intersection between advisory and managed servicesComprehensive experience in the ServiceNow ecosystem – Itxx, HRSD, SPM, IRM, AI, CSM and industry-specific solutions5+years experienceofdriving GTM initiatives with ServiceNow, including strong relationships within ServiceNow Strong business acumen, with the ability to link technology strategies to financial,operationaland business outcomes for customersExperience working in ahighly-matrixedorganization, ideallyacross a large region or global.Partner with global sales and account teams to drive consulting-led revenue forServiceNow.Plus, You BringAbility tooperateindependently and collaborate within a high-trust, low-hierarchy teamUnderstanding of Microsoft marketing messaging such as Frontier Firm, andable to articulate how Kyndryl will enableenterprisesto become Frontier FirmorganisationsA broader understanding of Microsoft technology capabilities and the broader AI landscapeBonus Points ForCertifications inServiceNowExperienceof developing propositions thatintegrate ServiceNow with otherhyperscalertechnology platforms to drive improved customer outcomesTechnical eminence and recognized as a thought leader with activities such as blogging, podcasts or speaking at conferences.Location: Remote-first locations include: New York, Washington, Dallas, California, Calgary, London, Madrid, Amsterdam.Apply now ifyou’reready to shape the future of AI - not just study it.Let’sredefinewhat’spossible. Together.#AgenticAIThe compensation range for the position in the U.S. is $173,280 to $329,280 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the followingwork locations: California (San Francisco Bay Area): $207,840 to $395,040 California (All Other): $190,560 to $362,160 Colorado: $173,280 to $329,280 Massachusetts: $173,280 to $362,160 New York City: $207,840 to $395,040 Washington: $190,560 to $362,160 Washington DC: $190,560 to $362,160 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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