Responsible for: Deliveries to shops and customersReport to: Logistic Manager
Working hours: 3am to 11am (Mostly)
Overall Purpose and scope of the job:To safely deliver all products and goods ordered to Blackbird shops and wholesale customers on a specified route, ensuring the required standards and quality is always met.
Key Objectives:Carry out daily vehicle safety checksTo know all the customer delivery details and requirements to enable more flexibility on routes to be achievedEnsure vehicle and stock is fully secured when not in attendanceTo know and be familiar with the full range of products and to have an understanding of the different quality aspects visually.To ensure all our customers receive an amazing delivery service every timeKeeping accurate records of deliveries, mileage, and fuel, and submitting documentation to managementSort out deliveries at CPU accurately ready for dispatch to customersCheck delivery notes and ensure 100% accuracy Key Responsibilities and ActivitiesGeneral Operational duties:To ensure that all finished products are present, ready for delivery and of the required standardTo know and be familiar with the Delivery Schedules, Customer Lists and Customer RequirementsTo report for all shifts as stipulated on the rota.Using navigation tools and considering factors like traffic and roadblocks to plan the most efficient routeCommunication:To inform the Logistics Manager and customer of any deliverable product shortages and quality issues both before and throughout the shiftCommunicate any issues with vehicles, products or deliveries immediately to line managerTo ensure safe and correct usage of Bluetooth equipment, keeping it in working orderCommunicate any incidents or accidents no matter how minor to line manager, including any parking offences or ticketsStandards:As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all timesTo ensure all areas within the vehicle are kept clean and tidyEnsure vehicle is washed on a minimum bi-weekly basisConduct daily vehicle check, ensuring standards are maintained for fuel levels, tyre pressure and tread.Carry out basic maintenance of vehicle adhering to Paul standards Product Quality & Packaging:To load confectionary items in a safe and secure way ensuring no damage to productsResponsible for actual load of vehicle, ensuring it is safe and secure before leaving the bakeryEnsure correct temperature storage of frozen, ambient and chilled productsHealth & Safety:To work cleanly, safely and hygienically at all times.To wear the company uniform and maintain the highest level of personal hygiene.To ensure all areas within your section are kept clean, tidy and organized and left accordingly at the end of each shift.To ensure that all proper hygienic procedures are followed, with regular cleaning of taps, sinks, worktops, delivery crates and machineryTo keep the interior and exterior of the vans clean at all times.To date all products and ensure all products are rotated correctly where appropriate.To report all accidents to the Logistics ManagerTo comply with all legislation regarding the health and safety of food hygiene.To report all faulty equipment and machinery to the Logistics Manager.Teamwork:To be an active team member and to help colleagues, as and when necessaryAttend team meetings as requiredTake responsibility for own timekeeping, be at work on time on all occasions as stipulated on the rotaHelpful without being asked, cooperative and friendly and willingness to try new ideasA Portrait of a Blackbird Person – the behaviour we expect
Good Communication – Smiling, always friendly, use polite tone of voice, ask questionsAttitude and behaviour – showing passion, energy, speed, and have a can-do attitude, flexibilityTeamwork – one team – helping others, showing respect, having good product knowledge, working to high standards, and quality focusedCustomer Service – Customer focused, thinking of their needs, listens to them Additional Responsibilities
To carry out additional driving duties as and when required by the Logistics Manager
To transfer goods and packaging from shops and support office as and when requiredSkill and Technical Requirements
Must have a UK drivers licence (ideally category B entitlement) Ideally 3 years driving experience in the UK in 3.5 tonne or larger For insurance purposes must be over 25 years of age Reasonable working knowledge of Greater London Street routes Able to read maps an advantagePersonal Profile
To communicate in an honest and open mannerNeat and tidy appearance Good level of spoken English Flexible in terms of availability and shift patterns
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