SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.Order Management Analyst - Greek or Italian Speaker• Location: Frimley, Surrey• Function: EMEA Shared Service Centre (SSC)– Order ManagementAbout the roleAs part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Greek. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey.About the Team/DepartmentThe Customer Fulfilment function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers)Responsibilities:To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets;To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives;To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations;To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers;Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.Experience you’ll bring:Fluent in English and Greek OR Italian both written and verbalSupply Chain Experience or understanding of end-to-end Supply Chain (desirable)Previous experience in customer services and order management experience (desirable)Behaviors you’ll need:Influencing, presenting, communication and problem- solving skillsAbility to establish collaborative and trusting business relationships, through professional, proactive interactionsVery good team playerMindset to seek continuous improvementWhat’s in it for you?Competitive pay & benefits incl Profit ShareFlexible starting and finishing times + day working week33 days annual leave including public holidays due to supporting European countriesPension, Life cover & Health InsuranceShuttle bus service from local train stations, Cycle to Work Scheme, EV Charging PointsNewly refurbished Gym with free classes and NEW Spin Studio!You need to be legally eligible to work in country of application.We are not able to support international relocation for this role#LI-DC1Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at .
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