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  Service Systems Technician  

  Mettler Toledo

  [fulltime] - Leicester

  Posted: 28/11/2025

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  Our Opening and Your Responsibilities Are you an experienced Service Technician ready to advance your career with a leading company? We are looking for a proactive and dedicated professional to join our dynamic team, responsible for a variety of service tasks including installation, commissioning, certification, and maintenance.
  Key Responsibilities: Perform routine performance verification and preventative maintenance to keep equipment operating at peak efficiency. Efficiently install and commission new equipment, ensuring accurate and timely delivery. Diagnose and resolve equipment breakdowns promptly to reduce downtime. Advocate and support audits, calibrations, and validation activities across PI and cross-divisional product lines. Collaborate effectively with other departments to support business objectives. Provide outstanding customer service to ensure satisfaction and build lasting relationships.
  Join METTLER TOLEDO UK and contribute to a culture of excellence and customer success. Apply today to take your career to the next level! What You Need to Succeed Proven experience in Electrical, Electronic, and Mechanical engineering, demonstrating a strong technical foundation and ability to work across multidisciplinary systems. Solid track record working within a customer-facing service environment, with excellent communication and interpersonal skills to deliver high-quality customer service and technical support. Ability to troubleshoot and resolve complex technical issues efficiently while maintaining professionalism and a customer-focused approach. Experience with installation, commissioning, preventative maintenance, and breakdown rectification. Comfortable working independently and as part of a team, showing adaptability and a proactive attitude.
  Our Offer to You 25 days’ annual leave plus Bank Holidays, increasing to 29 days.Option to buy or sell up to 5 additional leave days.Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.Trustee-based pension scheme and life assurance at four times salary.Fun, inclusive culture with team-building and charity events.Agile and flexible working arrangements.Family-friendly policies and flexible patterns.Culture fostering creativity, autonomy, and success.Commitment to learning and career progression. Read Less

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  Finance Assistant  

  Mettler Toledo

  [fulltime] - Leicester

  Posted: 13/11/2025

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  Our Opening and Your Responsibilities Join Our Finance Team!
  Are you organised, analytical, and motivated to develop your career in finance? We are looking for a proactive and detail-focused Finance Assistant to join our dynamic team. This is a fantastic opportunity to play a key role in supporting our financial operations while ensuring accuracy, efficiency, and compliance across a variety of processes.
  In this role, you will:
  Manage daily employee expenses, ensuring policy compliance and accuracy. Assist with credit control and help resolve customer disputes with both local and global finance teams. Support the Financial Reporting Manager with audit processes. Carry out due diligence for new customer onboarding. Collaborate on month-end reporting to ensure deadlines are met. Contribute to ad-hoc projects and drive improvements to finance-related business processes. Address internal and external queries with effective, timely solutions. Respond positively to changing priorities and provide assistance when required. Utilise company systems effectively to complete tasks accurately and on time.If you are adaptable, highly organised, and ready to contribute to a collaborative and forward-thinking finance environment, we’d love to hear from you!
  What You Need to Succeed AAT Qualified with solid technical and functional expertise. Proficient in advanced Excel techniques. Strong team player with excellent collaboration skills. Confident communicator, skilled at building and maintaining business relationships. Our Offer to You Strong work-life balance with 25 days’ annual leave plus Bank Holidays, increasing to 29 days. Option to buy or sell up to 5 additional leave days. Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program. Trustee-based pension scheme and life assurance at four times salary. Fun, inclusive culture with team-building and charity events. Agile and flexible working arrangements. Family-friendly policies and flexible patterns. Culture fostering creativity, autonomy, and success. Commitment to learning and career progression. Read Less

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• 

  Technical Support Lead  

  Mettler Toledo

  [fulltime] - Cambridge

  Posted: 06/11/2025

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  Our Opening and Your Responsibilities We're looking for a Technical Support Lead to lead and manage a team of service professionals providing expert technical support for METTLER TOLEDO's global X-ray inspection systems. This hands-on leadership role focuses on driving technical excellence, supporting new product launches, improving service delivery, and ensuring customer satisfaction with both direct markets and service partners. 
  This growth-focused position offers the chance to shape the future strategy of the technical support function.🚀
  What You'll DoLead and develop a high-performing service team to deliver first-class technical support across all X-ray inspection products.Support the introduction of new products to market, ensuring alignment with METTLER TOLEDO's service delivery standards.Establish and maintain efficient processes to resolve technical issues effectively, deploying appropriate expertise where needed.Ensure accurate tracking, management, and resolution of technical issues to meet customer expectations.Act as the escalation point for complex or critical issues, providing leadership and resolution plans.Champion root cause analysis processes to identify, document and resolve product or service quality issues.Ensure internal and partner-based service teams receive appropriate training to deliver their responsibilities effectively.Take ownership of issuing technical and safety bulletins to relevant stakeholders.Ensure the Document and Service Management (DSM) system is regularly updated with current and relevant content.Continuously assess service tools and processes to identify and implement improvements that enhance operational efficiency and customer satisfaction.
  What You Need to Succeed Proven experience in a service leadership role with international responsibilitiesDegree (or equivalent qualification) in a relevant engineering discipline such as Electrical/Electronic, Mechanical, Automotive or Aeronautical EngineeringStrong background in customer-facing technical roles such as field service or support engineering, preferably within the FMCG or industrial equipment sectorStrong written and verbal communication abilities, capable of interacting across all organisational levelsDeep understanding of industrial equipment, ideally including mechanical, electrical and software systemsSkilled in coordinating multi-tiered technical support functions (telephone, field, third-line, and training support)Motivational and people-focused, capable of building a cohesive, high-performing teamWillingness to travel internationally as needed Our Offer to You Competitive salaryEmployee bonus planFree onsite parkingCareer progression and development opportunities 25 days holiday plus bank holidays4x salary Life AssuranceAccess to 24/7 Employee Assistance Programme to support mental health and wellbeing. Read Less

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