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Mercy Corps
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  • Proposal Writer Intern  

    - London
    Proposal Writer Intern (French Speaking) Location:  Remote, UK (Ideall... Read More
    Proposal Writer Intern (French Speaking) Location:  Remote, UK (Ideally London or Manchester) Employment Type:  Internship (Full-time) Programme Duration: Monday 6th July 2026 to Friday 11th September 2026 Summary OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we’d love to hear from you. The Proposal Team are looking for a Proposal Writer Intern to join our Sales Operations team. As a Proposal Writer Intern, you will support OneStream’s sales organization in the RFP/RFI process by preparing well-written, accurate and cohesive proposals. Exceptional writing, editing/formatting, organization, collaboration and time management skills are a must. Primary Duties & Responsibilities Assist with RFI/RFP projects – from initial receipt from sales to final submission to the client – to ensure an on-time submission. Coordinate the contributions of project team members (i.e., sales, solution consulting, finance, legal, product management, and other SMEs, as needed) and manage internal deadlines to develop high quality, compliant responses. Participate in team alignment calls and strategy discussions to clarify scope of work, gain insights into the business opportunity, establish internal milestones, understand key messages. Respond to corporate-oriented RFI/RFP questions. Manage the proposal finalization process—formatting proofreading and editing for accuracy, clarity and readability. Assist with knowledge/content library. Proactively manage a workload that includes responsibility for multiple proposal assignments and other tasks, as required, in a fast-paced, deadline-driven environment. Required Education In pursuit of a Bachelors degree or Masters degree in a relevant business area such as Marketing, Writing/Technical Writing or Information Technology. Preferred Education & Experience Undergraduate students preferred (graduating between Winter 2026 and Spring 2027). Previous internship experience is nice to have but not necessarily required. Experience in Microsoft Office Suite - PowerPoint, Outlook, Excel. Knowledge, Skills & Abilities Able to effectively prioritize among multiple, competing, high priority RFI/RFP responses. Excellent communicator (written and oral), able to translate complicated ideas into language easily understood by others. Ability to thrive in a fast paced, highly collaborative and cross-functional team setting. Exceptional organizational and project management skills. Strict attention to detail and accuracy; expert formatting, editing and proofreading skills. Project and time management skills. Team player, able to work both collaboratively and independently. Fluent in French and English (written and oral). Who We Are
    Why Join The OneStream Team Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry-specific). Strong culture and camaraderie. Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

    OneStream is an Equal Opportunity Employer.
    #LI-MS1 #LI-Remote Read Less
  • Senior Advisor Climate Adaptation- UK  

    Description Location:UK - RemotePosition Status: Full-time, permanentS... Read More
    Description Location:UK - RemotePosition Status: Full-time, permanentSalary Level: starting salary for UK £53,360 – £62,164- - commensurate on professional experience Closing date: Please submit application by Novembre 27 2025 Risk Level: Level 2: Some contact with participants; unplanned non-direct contact with children. Supervisory ResponsibilityNoneBudget Management ResponsibilityNonePosition SummaryThe Senior Climate Adaptation Advisor will join the Technical Support, Evidence, and Program Quality (TEQ) Unit. The goal of TEQ is to support program impact at scale. Mercy Corps conceptualizes achieving program impact at scale as a combination of doing programs well (program foundations), adopting the best approach (technical excellence), achieving outcomes (program effectiveness), and influencing more programs that work by Mercy Corps and/ or others (impact at scale). The TEQ Unit has twelve thematic teams: Climate and Water Security, Economic Opportunity, Food Security, Peace and Governance, Global Resilience & Infrastructure, Social Integration & Development, Cash, and Program Standards, Evidence Use, MEL, Research, and Crisis Analysis. This position will be part of the Climate & Water Security team. The Climate & Water Security team supports (directly through working in partnership with teams, and indirectly through development of knowledge products and tools) country and regional teams to develop, implement and learn from high impact climate adaptation and water security programming, while supporting relevant global fundraising opportunities, policy and advocacy efforts and other relevant global operations.The Senior Advisor provides climate adaptation technical support to Mercy Corps program teams. Support includes designing and developing programs, assessing and enhancing program quality,writing proposals for donors, providing training, developing humanitarian networks, maintaining current knowledge on industry best practices, disseminating information to internal and external partners, and representing Mercy Corps at key events. The Senior Advisor will also build the capacity of their peers and the organization. Supporting and leading business development will be a critical component of the work of the Sr. Advisor. As such, the Senior Advisor will be expected to both lead and at times support efforts to engage public and private donors, including climate finance institutions such as the Green Climate Fund and Adaptation Fund as well as the development of proposals and concept notes. Essential ResponsibilitiesPROGRAM DESIGN AND PROPOSAL DEVELOPMENT Write and review proposals and concept notes for donors including foundations, corporations, government agencies and climate finance facilities (ex: Green Climate Fund and Adaptation Fund). Research, analyze, and assess data to determine program needs, priorities, and Mercy Corps’ advantages for funding; Maintain knowledge of development strategies by governmental, academic, and non-profit groups. Collaborate with program, country, regional, and TEQ teams on prepositioning and strategy development, and designing multi-sectoral programs that meet the outcomes and commitments in Mercy Corps’10-year strategy. Lead write complex, competitive proposals following Mercy Corps’ best practices in proposal development, team management, and the appropriate sectoral area. PROGRAM QUALITY Provide technical support to Mercy Corps’ teams globally, including those in complex crisis environments; Support effective interventions through integrated approaches and systems thinking. Maintain standards of program delivery through application of agency approaches and compliance with relevant regulations and requirements.Increase program capacity within Mercy Corps through developing and circulating tools such as training and workshops, manuals, case studies, webinars, and monitoring and evaluation tools; Collaborate withDirector to set and execute strategies addressing agency-wide program quality needs.LEARNING AND IMPACT Provide in-country and remote training for Mercy Corps staff, partners, and programs with assistance on assessment, implementation, research, and evaluation.Build a strong community of practice across Mercy Corps in your technical area to strengthen program quality and build a community of technical experts. INFLUENCE & REPRESENTATION Represent Mercy Corps at academic events, conferences, media forums, and other events; Contribute to thought leadership in area of expertise. Identify and nurture strategic partnerships with other organizations and institutions; Present concepts and ideas to donors, partners, and peer organizations that influence them to drive innovation and positive change.SAFEGUARDING RESPONSIBILITIES Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other optionsPERSONAL LEADERSHIPDemonstrate exceptional leadership by consistently delivering expectations and maintaining composure, even in challenging situations.Embrace a growth mindset, actively seek diverse perspectives, and welcome feedback to drive continuous improvement. Maintain the highest ethical standards, treating all individuals with respect and dignity.Demonstrate professionalism in all aspects of life, ensuring that your conduct reflects positively on Mercy Corps and does not compromise its mission or work.
    Minimum Qualification, Skills and AbilitiesProven track record of project management, with the ability to transfer technical theories to real world complexities. Experience in coaching or mentoring team members on adjusting their methodology to fit the context or program need. Strong familiarity with the ecosystem of climate finance institutions. Comfortable working with diverse teams; fosters an environment of inclusion and collaborationCreative, adaptive, and flexible; consistently acts with integrityDetail-oriented with the ability to multitask, prioritize, and work under tight deadlines within complex team environmentsExceptional writing skills; effective and clear communication overallExcellent external relationship and partnership management, prioritizing elevating Mercy Corps’ and technical team’s reputations.Education and ExperienceStrong knowledge of, and a track record of leading successful fundraising efforts with public and private climate finance actors. Bachelor’s degree preferred. M.A. or equivalent in a relevant field and relevant technical certifications preferred. Practical field experience required, typically over the course of 2 years, that includes:A temporary duration field assignment, longer-term field assignments, or living in a field location to work in a country or field office. An emergency response assignment or other crisis response work demonstrating successfully adapting support and assistance methodologies to real-world complexities.Delivering Capacity Building curriculum or other processes for program teams.Familiarity with major donors such as, DFID, the EC and relevant foundations and corporations.Fluency in English is required, fluency in a foreign languagepreferred.Living, Travel & Environmental ConditionsThis position requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.Ongoing LearningIn support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and developmentTeam Engagement and EffectivenessAchieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.Equal Employment OpportunityMercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). Read Less
  • Customer Support Intern (Financial Management Software)  

    - Manchester
    Customer Support Intern (Financial Application Support) Location: Hybr... Read More
    Customer Support Intern (Financial Application Support) Location: Hybrid, Manchester Employment Type: Internship (Full-Time) Program Duration: July 6, 2026 to September 11, 2026  Summary OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we’d love to hear from you. As a Customer Support Intern, you’ll be part of the Application Support Team, providing assistance to clients using OneStream's software. You’ll gain a comprehensive understanding of how our support department operates and play a crucial role in maintaining customer satisfaction by assisting with customer cases and helping improve our knowledge base. Real-world experience in a global financial software company. Mentorship from experienced professionals in customer support and financial application management. Enhance your skills in customer communication, problem-solving, and troubleshooting technical performance issues. Opportunity to build a foundation for a future career in financial software support and customer service. This Internship requires the successful individual to live within easy commutable distance to our Manchester office in Windmill Green, M2 3NN (which is adjacent to the Manchester Central Convention Complex) Primary Duties and Responsibilities Learn the essentials of OneStream and support process. Gain hands-on experience working with customers, troubleshooting issues, and developing effective communication skills. Support the team in handling challenging and urgent cases, contributing to timely and effective solutions. Assist in enhancing our knowledge base and organizing case categories to streamline data collection and reporting. Participate in a special intern project to explore an area for improvement within the Customer Support team. Required Education In pursuit of a bachelor’s degree or master’s degree. Preferred Education and Experience Studying towards a degree in Accounting, Finance or a related field such as Information Technology (Computer Science, Computing or Information Systems) Undergraduate students preferred (graduating between Winter 2026 and Spring 2027). Previous internship experience is nice to have but not necessarily required.  Knowledge, Skills, and Abilities Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint); some exposure to Microsoft SQL is a plus (full training will be given) Strong communication skills. Attention to detail. A team-oriented mindset. Eagerness to learn. Travel 1 day a week in the Manchester office (Thursdays), the rest of the time is remote, home based. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific)  Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.  #LI-KT1 #LI-Hybrid Read Less
  • Technical Customer Support Intern (IT Performance)  

    - Manchester
    Customer Support Intern (Application Performance) Location: Hybrid, Ma... Read More
    Customer Support Intern (Application Performance) Location: Hybrid, Manchester Employment Type: Internship (Full-Time) Program Duration: July 6, 2026 to September 11, 2026  Summary OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we’d love to hear from you. As a Customer Support Intern in our Performance Pillar, you’ll focus on supporting OneStream’s customers performance by helping our customers maintain optimal system efficiency. This role is ideal for candidates interested in learning about SaaS cloud performance, customer support operations, and diagnostic tools in a high-growth tech environment. This Internship requires the successful individual to live within easy commutable distance to our Manchester office in the City Centre. Why Join Us? OneStream is seeking motivated interns for Summer 2026, ready to launch their careers with hands-on experience in a dynamic environment. As an intern, you’ll work on impactful projects that enhance our support services, collaborate with seasoned professionals, and gain valuable insights into the financial software industry. This role is ideal for candidates eager to learn, embrace challenges, and contribute to our mission. If you’re ready to build essential skills, make meaningful contributions and be part of an innovative team, we’d love to hear from you! Gain real-world experience in a global financial software company. Mentorship from experienced professionals in customer support and application performance. Enhance your skills in customer communication, problem-solving, and application troubleshooting. Opportunity to work with advanced tools and technologies in cloud performance management. Opportunity to build a foundation for a future career in technical support and customer service. Join us this summer to make an impact in a global software company and develop valuable skills in application performance and customer support! Primary Duties and Responsibilities Develop expertise in the OneStream platform with a focus on application performance. Use ServiceNow to track and manage customer support cases. Work with tools such as Curate (AI), Dynatrace and Azure to identify and troubleshoot customer application performance issues. Learn how to effectively support, engage, and communicate with OneStream customers through support cases. Assist with troubleshooting SQL queries to diagnose performance issues. Collaborate with customers to resolve support cases related to application performance. Author knowledge base articles focused on application performance best practices and troubleshooting tips. Submit customer environment resize requests to optimize performance. Support management with strategic projects related to customer support and performance optimization. Update/review Confluence documentation for any procedural changes. Submit bug reports to the OneStream Product Development Team. Primary Duties and Responsibilities Learn the essentials of Microsoft Azure and support process. Gain hands-on experience working with customers, troubleshooting issues, and developing effective communication skills. Support the team in handling challenging and urgent cases, contributing to timely and effective solutions. Assist in enhancing our knowledge base and organizing case categories to streamline data collection and reporting. Participate in a special intern project to explore an area for improvement within the Customer Support team. Required Education In pursuit of a bachelor’s degree or master’s degree. Preferred Education and Experience Studying towards a degree in Information Technology (Computer Science, Computing or Information Systems). Undergraduate students preferred (graduating between Winter 2026 and Spring 2027). Previous internship experience is nice to have but not necessarily required.  Knowledge, Skills, and Abilities Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint); some exposure to SQL is a plus. Strong communication skills. Attention to detail. A team-oriented mindset. Eagerness to learn. Travel 1 day a week in the Manchester office (Thursday), the rest of the time is remote, home based. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific)  Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Hybrid Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany